Sr. Manager, Hcp Engagement

Description

Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world’s leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.

From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes.

Now, Citeline is proud to be a part of Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient.

Skipta is the leading social network of online medical communities for verified US healthcare professionals to consult and exchange information within a private and secure platform under the corporate umbrella of Norstella.

As Senior Manager, HCP Engagement, you will report to the VP of HCP Engagement, who is responsible for leading the engagement and content development for all Skipta online medical communities.

The Senior Manager, HCP Engagement works in collaboration with Healthcare Professionals (HCPs); Skipta Client Services, Analytics and Sales teams; as well as Medical Writers, & Content Curators.

Key responsibilities include:

• Encouraging HCP engagement and collaboration through email outreach campaigns
• Recruiting HCPs and managing the development & execution of asynchronous, online virtual HCP Question & Answer discussions
• Additional responsibilities may be assigned to foster continual growth.
• Managing the development of HCP conference coverage summaries through our medical writers
• Managing and tracking HCP Outreach and Honoraria

The Senior Manager, HCP Engagement at Skipta has excellent career growth potential both within Skipta and all of the Norstella business units. Strong work performance is rewarded with high visibility and recognition, which may include bonuses, pay raises, and promotions.

Requirements

• Digital healthcare implementation experience, preferably across a broad range of therapeutic areas in the HCP space
• Strong planning, implementation, follow up and executional skills with high attention to detail.
• Bachelor’s degree
• Minimum of 5 years marketing experience in a life science company or agency
• Knowledge of regulatory requirements related to healthcare promotion.
• Highly service oriented with both internal teams and external customers.
• Ability to problem solve and execute programs on time.

The guiding principles for success at Norstella:

01: Bold, Passionate, Mission-First 

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02: Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03: Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.

04: Resilience, Mettle, Perseverance

We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05: Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.

Benefits

Employee experience is very important to us. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates, we are also flexible with different working patterns and prioritize promotions internally.

We have a full package of competitive benefits and perks available:

• Paid Time Off (PTO) – 15 days
• Flexible Spending Account (FSA), Health Savings Account (HSA)
• Medical Benefits, Dental Benefits, Vision Benefits
• Basic Life and Personal Accident Insurance, Basic Disability Insurance, Voluntary Group Life Insurance, Voluntary Personal Accident Insurance
• 401k Plan with Employer match

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.

Norstella is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under law.

The expected base salary for this position ranges from $100,00 to $135,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.