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Data Entry Analyst Jobs

Company

Forrest Solutions

Address Dublin, OH, United States
Employment type TEMPORARY
Salary
Category Staffing and Recruiting,Financial Services,Government Administration
Expires 2023-08-24
Posted at 9 months ago
Job Description

We are seeking a dedicated and detail-oriented individual to join our team as a Claims Analyst The ideal candidate will have a strong background in claims processing and data entry, coupled with excellent attention to detail.


Responsibilities:

  • Verify data and processing requirements, making necessary corrections
  • Meet hourly and daily production and quality goals
  • Follow written process and procedures consistently, without deviation
  • Draw logical conclusions based on guidance and consult leadership when necessary
  • Ensure adherence to departmental standards using documented team processes
  • Exceed departmental expectations for accuracy and productivity
  • Verify name changes on checks accurately to ensure correct customer information
  • Work independently without constant oversight (WFH)
  • Utilize attention to detail and critical reasoning skills
  • Complete other assigned projects
  • Use proprietary software tools for accessing, reviewing, and entering claim decisions
  • Contribute subject area expertise to determine processing guidelines and assess compliance
  • Perform data entry and verification tasks
  • Perform reissue processing tasks without phone communication
  • Process claims, correspondence, and escalations to achieve team goals and priorities
  • Ensure satisfaction of internal and external clients regarding claim handling and Service Level Agreements
  • Draft claimant communications based on provided guidance


Qualifications and Experience:

• Professional degree or equivalent experience

• Experience in claims processing, data entry, and call center with escalation exposure

• Excellent attention to detail

• Proficiency in using multiple applications/software concurrently (at least six)

• Strong written and verbal communication skills

• Sharp critical thinking and judgment abilities

• Ability to sit at a computer workstation for extended periods

• Effective multitasking and adaptability to change

• Working knowledge of computers, including familiarity with the start menu, folder creation, right-clicking, navigating computer settings, and setting up a computer at home without issues.

Work from Home Requirements:

• Dedicated workspace ensuring minimal noise and external disturbances, and safeguarding confidential information

• Reliable WIFI connection (no hotspots)