Data Center It Operations Manager

Responsibilities

• Empowering a culture of safety, security, and compliance in all aspect of data center activities
• Initiate and establish quality standards for the data center teams and manage those initiatives through to completion
• Lead through change by bringing clarity, generating energy, and delivering success
• Analyzing production operations and initiate corrective actions to ensure operational stability
• Learn, live, and coach the One Microsoft culture and values.
• Managing and overseeing data center site services, logistics, and deployment
• Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
• Leading and managing a team of high-performing individual contributors and their ongoing talent development

Qualifications

• High School Diploma or equivalent AND 2+ years' experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.
• Criminal Justice Information Services: This position may require passing a background check conducted through the CJIS criminal justice information system by authorized local, state, and/or federal agencies.

• Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management, or related field.
• 3+ years' experience in leading a diverse, technical team.
• 5+ years' experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 5+ years' experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $500k+.
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.