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Customer Support Specialist (Aerospace)
Company | Boeing Distribution Services Inc. |
Address | , Miami, Fl |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-22 |
Posted at | 11 months ago |
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Title: Customer Support Specialist (Aerospace)
Company: BDSI
Job ID: 97944
Location: Miami, FL.
/Position Overview:
This position allows telecommuting. The selected candidate will be required to perform some work onsite at one of the above-mentioned locations.
Export Control:
The position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee.
Employer will not sponsor applicants for employment visa status.
Position Summary:
Primary accountability for total sales revenue, profitability, market growth, customer requirement prioritization, and relationship management for assigned program.
Essential Job Duties and Responsibilities:
- Manage, develop and retain talent within reporting structure.
- Identify opportunities for new product & services for assigned customer.
- Responsible for revenue, profitability and performance of assigned program.
- Help to obtain and keep BDSI leadership informed of customer strategies, growth plans, and any competitive intelligence.
- Maintain and create a professional yet personalized relationship with assigned customers.
- Collaborate with cross-functional internal leaders regarding customer specific strategy, execution and customer relationship management.
- Take ownership of all contract proposals to ensure submissions are accurate and completed in a timely manner.
- Responsible for the identification and execution of strategies that achieve short and long-term business growth objectives.
- Accountable for continuous improvement in customer program management tools and processes.
- Performs other duties and responsibilities as assigned or required.
Basic Qualifications (Required Skills and Experience)
- 6-8 years of related work experience
- Proficiency in numeric reasoning and mathematical skills
- Knowledge of the aerospace/aviation industry
- Outstanding communication skills, verbal and written
- Strong problem-solving skills
- Experience in aerospace hardware sales
- Proficient knowledge in all MS office (Excel, Word, Outlook, PowerPoint, etc.) applications
- 1-3 years of supervisory experience
- Experience in lieu of education
Preferred Qualifications (Desired Skills/Experience):
- Education: Bachelor’s Degree – Business Administration or Engineering or Related Field of Study (Master’s Degree preferred)
- Previous experience in the aerospace industry/fasteners, preferred
Relocation:
Relocation assistance is not negotiable benefit for this position. Candidates must live in the immediate area or relocate at own their expense.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Work Shift:
Experience Level:
Individual Contributor – Level 4
Job Type: Full-Time
Job Code: GCB5I4
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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