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Company | Sway Solutions |
Address | Norwood, OH, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-07-01 |
Posted at | 11 months ago |
Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated Customer Support Specialist to add to our diverse team of professionals.
- Working with the account team on growth and retention of client accounts
- Providing customers with products and solutions that help to simplify and organize their lives
- Excelling in a team-based, competitive environment
- Processing sales orders, order changes, installation dates, and cancellations
- Providing product sales and support to customers, other Customer Support Specialists, as well as our outside sales team
- Using targeted marketing lists to identify and pursue new sales leads
- Completing tasks including building marketing campaigns, attending live events, and following up on customer enrollments
- 0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
- Strong sales and closing skills and the ability to overcome objections
- A high school diploma or GED equivalent is required
- Ability to communicate effectively, actively listen, and problem solve
- Ability to work well individually and in a team environment
- Consistently reliable transportation
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