Register
Recruit Create CV

Direct Customer Support Specialist Jobs

Customer Support Specialist (Usa)
By CUBE At United States
Have experience within incident management
Provide detailed application support for CUBE application platform to support the case-management process.
Schedule and prepare daily, weekly, and monthly reports for customers and management.
Liaise with customers by telephone or remote screenshare sessions to qualify, troubleshoot, coordinate and update cases.
At least 18 months experience working in a customer support role for a SaaS business.
Hands-on experience with Office 365, Dynamix CRM, SharePoint and the support of a large web-based application
Customer Support Specialist Jobs
By Strawbridge Studios, Inc. At Durham, NC, United States
Must have excellent communication skills with customers, co-workers and management
Must have excellent typing skills (40+ words per minute)
Answer customer phone calls, emails and/or chats
Learn various software to resolve customer complaints
Track customer issues through resolution to completion using online systems
Maintain and exceed required metrics
Customer Support Specialist Jobs
By ZG STAFFING SOLUTIONS At Chelmsford, MA, United States
·Organizational skills with the ability to manage numerous projects and priorities at once
Your role as a full-time Customer Care Agent will consist of the following responsibilities:
·1+ years of experience in a customer service or similarrole
·Excellent written and verbal communication skills
·Basic computer skills and excellent phone disposition
·Handling calls, chats, and emails for multiple brands based on brand guidelines.
Customer Support Specialist Jobs
By Televerse Quest At Charlotte, NC, United States
Proficiency in using CRM software and other client management tools
Knowledge of the industry or product/service offerings is a plus
Career Pathways: Experience opportunities for career advancement and personal development within our organization.
Stay updated on our offerings and industry trends to provide informed recommendations
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Customer Support Specialist Jobs
By Hillyard, Inc. At Manchester, NH, United States
Maintains proper certifications for safely moving equipment using a company utility trailer or existing fleet vehicle when assigned by the DSM.
Provides operational assistance in the warehouse when called upon by the District Sales Manager.
Support the overall growth of the Trident Equipment line and other Hillyard branded products within the region.
Provides assistance in helping DSM's and AM's with field related workshops, customer seminars, product demonstrations and product and equipment in-service activities.
Works closely with warehouse personnel and/or the Equipment Specialist to coordinate equipment prep with customers delivery expectations.
Inspects and runs all equipment for defects, and proper performance. Reports any irregularities to the operational team on an immediate basis.
Customer Support Specialist Jobs
By Mac Papers and Packaging At Jacksonville, FL, United States
Manage customer complaints to provide situationally based solutions within the time limits and complete follow up to ensure resolution.
1-3 years of proven customer support experience
Strong phone contact handling skills and active listening
Excellent interpersonal and communication skills
Ability to multi-task, prioritize, and manage time effectively.
Specific vision requirements include close vision, distance vision and the ability to adjust focus.
Customer Support Specialist Jobs
By Scorpius Global Inc At San Fernando, CA, United States
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service specialist, sales representative or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Wanted Qualifications For Our Customer Support Specialist
Deliver friendly customer service while providing information about the products and services to existing and potential customers
Customer Support Specialist (Aerospace)
By Boeing Distribution Services Inc. At , Chandler, 85226
Experience in Program Management and/or Customer Support
Basic Qualifications (Required Skills and Experience):
Preferred Qualification (Desired Skills and Experience):
Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management.
Experience in lieu of education
Essential Job Duties and Responsibilities:
Customer Support Specialist Jobs
By Alliance Advisors, LLC At Greater St. Louis, United States
Attains intimate knowledge of multiple product line features, benefits and points of difference
Proven experience in a customer support or similar role, demonstrating exceptional customer service skills in a manufacturing environment.
Excellent communication abilities, both written and verbal.
Experience with CRM software or ability to learn
Minimum: Associates degree or 3 years Customer Service experience (preferably in a manufacturing environment)
Basic knowledge of industrial transportation
Customer Support Specialist - Pt
By At Home Group Inc. At Lutz, FL, United States

Job Description The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on ...

Customer Support Specialist Jobs
By Hillyard, Inc. At Lancaster, PA, United States
Maintains proper certifications for safely moving equipment using a company utility trailer or existing fleet vehicle when assigned by the DSM.
Provides operational assistance in the warehouse when called upon by the District Sales Manager.
Support the overall growth of the Trident Equipment line and other Hillyard branded products within the region.
Provides assistance in helping DSM's and AM's with field related workshops, customer seminars, product demonstrations and product and equipment in-service activities.
Works closely with warehouse personnel and/or the Equipment Specialist to coordinate equipment prep with customers delivery expectations.
Inspects and runs all equipment for defects, and proper performance. Reports any irregularities to the operational team on an immediate basis.
Customer Support Specialist Jobs
By ContactSource At Altamonte Springs, FL, United States
Continuously learn and train to maintain and expand your product knowledge and customer service skills.
1+ years of customer service experience
Excellent communication and written skills
Provide excellent customer support to customers via email with a friendly, professional and welcoming attitude.
Respond to customer emails regarding account questions or concerns.
Maintain a database of customer information.
Customer Support Specialist Jobs
By Sway Solutions At Fairfield, OH, United States
0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
Strong sales and closing skills and the ability to overcome objections
Requirements of the Customer Support Specialist:
Using targeted marketing lists to identify and pursue new sales leads
Providing customers with products and solutions that help to simplify and organize their lives
Processing sales orders, order changes, installation dates, and cancellations
Customer Support Specialist Jobs
By Scorpius Global Inc At Burbank, CA, United States
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service specialist, sales representative or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Wanted Qualifications For Our Customer Support Specialist
Deliver friendly customer service while providing information about the products and services to existing and potential customers
Weekend Customer Support Specialist
By Publishing.com At , Remote $33,280 - $37,440 a year
Must have one year of experience in a Customer Service/Support role.
Strong tech knowledge and ability to navigate platforms like hubspot, Intercom, Zoom, Slack and Stripe is an advantage.
Must have strong interpersonal and communication skills.
Must have the ability to multitask and manage time effectively.
Some benefits are available to our US-based employees only.
Responding to customer questions on a day-to-day basis across all of our platforms while conveying our brand voice, personality, and image.
Customer Support Specialist Jobs
By Tesla At , Fremont
Fluent in customer management systems and MS Office Suite
Deliver a world-class support experience through speaking to customers directly over the phone and through email
Manage several customer contacts at any given time and maintain timely responses whenever necessary to each customer
Experience in automotive or insurance industry a plus
Evidence of exceptional written and oral communication skills
Exceptional customer service and soft skills
Customer Support Specialist Jobs
By Sleep Doctor At Seattle, WA, United States
High school education is required.
Previous customer service experience or hospitality experience is a plus but not required.
Strong communication skills on the telephone
Excellent verbal, written, and customer service communication skills
Process online orders and follow ups as needed with online orders to ensure shipment of products
Receive and reply to customers via various incoming channels such as email, phone, SMS and live chat.
Customer Support Specialist Jobs
By Televerse Quest At New Jersey, United States
Proficiency in using CRM software and other client management tools
Knowledge of the industry or product/service offerings is a plus
Career Pathways: Experience opportunities for career advancement and personal development within our organization.
Stay updated on our offerings and industry trends to provide informed recommendations
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Customer Support Specialist Jobs
By MUTOH America Inc. At Phoenix, AZ, United States
Maintain an in-depth knowledge of products, pricing and services offered.
Strong computer skills necessary including a working knowledge of Microsoft Office (Excel, Word & Outlook).
Excellent data entry skills to quickly and accurately review and input data.
Superior phone etiquette and ability to communicate effectively with internal or external customers, peers, and management.
Use and maintain discretion managing confidential matters including finance, legal, sales, and operations.
Strong attention to detail and an elevated level of accuracy required.
Customer Support Specialist Jobs
By Kaplan At , Remote
Exhibit strong listening skills and ability to stay focused on the student experience.
1+ year of Service experience, preferably customer support in a call center environment or customer relations role.
Excellent communication skills, written and verbal, to transmit information accurately and understandably.
Serve as a resource for student and clients regarding core product lines, services, and compliance regulations.
Understand product attributes and how they support student learning.
Advise potential students of available learning options, provide guidance with purchasing decisions and up-sell products or services using a conversational approach.

Are you looking for an exciting opportunity to provide direct customer support? We are looking for a Customer Support Specialist to join our team and help us provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

Overview:

A Direct Customer Support Specialist is responsible for providing direct customer support to clients. This includes answering customer inquiries, resolving customer issues, and providing customer service. The Direct Customer Support Specialist must have excellent communication skills, be able to work independently, and have a strong customer service background.

Detailed Job Description:

The Direct Customer Support Specialist is responsible for providing direct customer support to clients. This includes answering customer inquiries, resolving customer issues, and providing customer service. The Direct Customer Support Specialist must be able to work independently and have a strong customer service background. The Direct Customer Support Specialist must have excellent communication skills, be able to troubleshoot customer issues, and provide customer service solutions. The Direct Customer Support Specialist must also be able to work with other departments to ensure customer satisfaction.

What is Direct Customer Support Specialist Job Skills Required?

• Excellent communication skills
• Strong customer service background
• Ability to troubleshoot customer issues
• Ability to provide customer service solutions
• Ability to work independently
• Ability to work with other departments

What is Direct Customer Support Specialist Job Qualifications?

• Bachelor’s degree in a related field
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Proficiency in Microsoft Office Suite

What is Direct Customer Support Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Direct Customer Support Specialist Job Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a customer service environment

What is Direct Customer Support Specialist Job Responsibilities?

• Answer customer inquiries
• Resolve customer issues
• Provide customer service solutions
• Troubleshoot customer issues
• Work with other departments to ensure customer satisfaction
• Maintain customer service records
• Follow up with customers to ensure satisfaction