Customer Strategist Jobs

Description

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything.

Our associates. . .

Have Purpose – we do work that matters for our partners, the community, and the healthcare industry.

Innovate with us to move healthcare forward.

Give back to the community with paid volunteer time off.

Think Boldly – we have big ideas and are empowered to “think like an owner.”

Fit your role and do what you love.

Grow and develop along a career path designed by you.

Feel Connected – our favorite thing about our workday is each other.

Support one another – no one says, “That’s not my job.”

Celebrate with each other at beer:30, virtual events, and company gatherings.

Be Understood – we are each unique and want to live our best lives at work and home.

Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave.

Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan.

Who We Want

• Are you a self-starter, go-getter, and a deal maker?
• Do you work until you win?
• Do you have a strong conceptual ability, easily connecting data while offering unique insights to current and potential clients?
• Do you lend a hand when someone needs your expertise, realizing you only win if everyone wins?
• Do you collaboratively strategize when solving deal level challenges?
• Do you comfortably challenge clients and prospects to think differently about their business?
• Do you easily multitask and juggle the many demands on your time while initiating, engaging and following up with prospects?

What You Will Do

As a Customer Strategist, you are a key member of the Customer Growth Team who expands business through sales to current and prospective healthcare organizations. You’ll strategize with Growth Team members to navigate this complex sale, which requires teaming with multiple decision-makers, a working knowledge of the healthcare industry, and a thorough understanding of NRC Health’s solutions. In addition, you’ll challenge clients to think differently about their business while building relationships, demonstrating solutions, preparing proposals and negotiating contracts. Finally, you’ll participate in solution and industry training, as well as advance your expertise through continuous learning opportunities, including mastery of the Challenger TM sales method. Challenger TM will equip you to lead insight-driven sales conversations with customers as you move them toward Human Understanding.

What You Need

• NRC Health requires all U.S. associates to be fully vaccinated against COVID-19, unless entitled to an accommodation.
• A demonstrated interest in and aptitude for strategic sales with a strong sense of self-motivation
• High learning agility and ability to think critically
• UNL Sales Certificate a plus
• Bachelor’s Degree OR 5 years sales experience
• The ability to travel up to 40% and fully vaccinated for COVID-19, unless eligible for accommodation
• A valid driver’s license is required
• Microsoft Suite (including Word, Excel, and Outlook) required; experience with a CRM system preferred

NRC Health is not currently hiring in DE, HI, LA, MA, MD, NJ, OR, PA, RI, D.C.

Compensation

In the spirit of pay transparency, we are excited to share the base salary range for this position is $65,000 - $115,000 exclusive of fringe benefits or potential bonuses. In addition to base salary, this position is also eligible for incentive compensation tied to achieved results (subject to annual review). If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package. For more information on specific benefits, please refer to our Careers Page .

Diversity, Equity, Inclusion & BelongingAt NRC Health, Diversity, Equity, Inclusion & Belonging are essential to our mission as a company devoted to greater Human Understanding. For information about our efforts in this area, please refer to our DEI&B webpage and our Equal Employment Opportunity policy.

Have Purpose. Think Boldly. Feel Connected. Be Understood.