Director, Customer Lifecycle Management
By Nextiva At Scottsdale, AZ, United States
Oversee the strategy, execution and email operations for Nextiva’s evolving customer lifecycle management program.
8+ years in customer lifecycle management, email marketing
Collaborate with teams across Marketing, Product, Engineering, and HR to optimize returns and manage internal and external email and communication scheduling.
Align with Communications teams deliver learnings and recommendations to improve the customer experiences, acting as our Voice of Customer (VoC).
Manage and develop a team of communications and automation professionals
Experience working in business to business SaaS industries, with a strong understanding of SMB behaviors
Director, Customer Lifecycle Management
By Nextiva At United States
Oversee the strategy, execution and email operations for Nextiva’s evolving customer lifecycle management program.
8+ years in customer lifecycle management, email marketing
Collaborate with teams across Marketing, Product, Engineering, and HR to optimize returns and manage internal and external email and communication scheduling.
Align with Communications teams deliver learnings and recommendations to improve the customer experiences, acting as our Voice of Customer (VoC).
Manage and develop a team of communications and automation professionals
Experience working in business to business SaaS industries, with a strong understanding of SMB behaviors
Customer Strategist Jobs
By NRC Health At United States
Do you have a strong conceptual ability, easily connecting data while offering unique insights to current and potential clients?
Bachelor’s Degree OR 5 years sales experience
Microsoft Suite (including Word, Excel, and Outlook) required; experience with a CRM system preferred
Are you a self-starter, go-getter, and a deal maker?
Do you comfortably challenge clients and prospects to think differently about their business?
Do you collaboratively strategize when solving deal level challenges?
Digital Lifecycle Specialist Iii
By Compassion International At United States
May coach and provide expertise to other professionals and support staff in the Digital experience discipline.
Seven years’ relevant professional experience, particularly in digital lifecycle, marketing automation and/or digital journeys
Preferred: Certification in a communication automation platform (e.g. Marketing Cloud or similar)
Uphold and engage in Compassion’s core Cultural Behaviors.
Ensure the efficient and scalable use of the Marketing Cloud platform through the use of patterns and standards.
Work with various teams to continually improve the quality and quantity of data available to the Marketing Cloud user.
Customer Lifecycle Specialist Jobs
By The Concinnity Company At Nashville, TN, United States
Clinical trial/Pharma/Medical Device knowledge or experience desirable
Develop an extensive working knowledge of the Cloud Concinnity® platform to support sales and customer success teams
Manage Hubspot CRM to ensure data integrity and sales process flow
A bachelor's degree or associate's degree with equivalent experience
Ability to successfully manage complex, fast-moving and unexpected communications & challenges in order to deliver stellar results
1-2 years of CRM Experience required, Hubspot desired
General Manager (Ww) Jobs
By The Edge Fitness Clubs At , Warwick, 02886, Ri
We want you to advance your education! Reimbursed training certifications!
Related Health Club experience in a leadership role
Excellent verbal and written communication skills
We "insure" you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision.
You work closely with department heads on making the decision to hire all staff at the club
Ability to work with a sense of urgency
Customer Lifecycle Manager Jobs
By Pango Group At United States
Work with cross-functional teams to understand business requirements and campaign goals and propose strategies to deliver on KPIs.
Experience working in a highly cross-functional environment managing several different stakeholders
Experience in subscription business models and metrics (LTV, churn, etc.) is a plus
Experience using CRM tools to build email campaigns and automated campaigns is required. Active Campaign experience is a plus.
Experience working with engineering teams to implement needed technical solutions, setup communication sequences and deliver best in class lifecycle campaigns
Strong presentation and Excel/Google Sheets skills
Analytics Manager, Customer Lifecycle
By hims & hers At United States
Strong SQL skills with DBT knowledge preferred
Outline the customer journey, and identify levers the business can pull to delight our customer and create sticky experiences
Conduct landscape analyses that distill our knowledge of a customer into easy to understand visualizations, and KPIs
Collaborate cross functionally with analytics teams, engineering teams, and groups of passionate stakeholders dedicated to improving our customer experience
5-7+ years of analytics experience
3-5+ years of experience in customer marketing analytics, in particular experience with customer retention and stickiness

Are you a strategic thinker with a passion for digital customer experience? We are looking for a Digital Customer Lifecycle Strategist to join our team and help us create innovative solutions to drive customer engagement and loyalty. As a Digital Customer Lifecycle Strategist, you will be responsible for developing and executing strategies to optimize customer lifecycle journeys, from acquisition to retention. You will be a key player in driving customer loyalty and satisfaction, and will have the opportunity to work with cutting-edge technologies to create a seamless customer experience. If you are a creative problem solver with a passion for digital customer experience, this is the perfect opportunity for you!

Overview:

The WW Digital Customer Lifecycle Strategist is responsible for developing and executing strategies to optimize customer engagement and retention across all digital channels. This role will work closely with the Digital Marketing, Product, and Technology teams to ensure that customer lifecycle strategies are aligned with business objectives and customer needs.

Detailed Job Description:

The WW Digital Customer Lifecycle Strategist will be responsible for developing and executing strategies to optimize customer engagement and retention across all digital channels. This includes developing customer segmentation models, creating customer journey maps, and developing customer lifecycle campaigns. The Strategist will also be responsible for analyzing customer data to identify trends and opportunities for improvement. Additionally, the Strategist will be responsible for developing and managing customer loyalty programs, and for developing and executing strategies to increase customer lifetime value.

What is Ww Digital Customer Lifecycle Strategist Job Skills Required?

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in customer segmentation and customer journey mapping
• Knowledge of customer loyalty programs and customer lifetime value
• Proficiency in data analysis and reporting
• Knowledge of digital marketing and technology

What is Ww Digital Customer Lifecycle Strategist Job Qualifications?

• Bachelor’s degree in marketing, business, or a related field
• 5+ years of experience in customer lifecycle management
• Experience in digital marketing and technology
• Experience in customer segmentation and customer journey mapping
• Experience in customer loyalty programs and customer lifetime value

What is Ww Digital Customer Lifecycle Strategist Job Knowledge?

• Knowledge of customer segmentation and customer journey mapping
• Knowledge of customer loyalty programs and customer lifetime value
• Knowledge of digital marketing and technology
• Knowledge of data analysis and reporting

What is Ww Digital Customer Lifecycle Strategist Job Experience?

• 5+ years of experience in customer lifecycle management
• Experience in digital marketing and technology
• Experience in customer segmentation and customer journey mapping
• Experience in customer loyalty programs and customer lifetime value

What is Ww Digital Customer Lifecycle Strategist Job Responsibilities?

• Develop customer segmentation models and customer journey maps
• Develop and execute customer lifecycle campaigns
• Analyze customer data to identify trends and opportunities for improvement
• Develop and manage customer loyalty programs
• Develop and execute strategies to increase customer lifetime value
• Work closely with the Digital Marketing, Product, and Technology teams to ensure that customer lifecycle strategies are aligned with business objectives and customer needs.