Customer Marketing Specialist - Remote | Wfh

Position: Customer Marketing Specialist
About Us
We're seeking a talented Customer Marketing Specialist to join our dynamic marketing team. At our company, we've proudly served millions of users worldwide, including thousands of Enterprise customers. Join us, one of the fastest-growing cybersecurity companies, and gain invaluable experience working on global campaigns aimed at maximizing the utilization of our innovative solutions!
About Our Company
We are a leading force in transforming cybersecurity for individuals and organizations across the globe. Our user-friendly, affordable solutions are built on a foundation of zero-trust and zero-knowledge security, ensuring the protection of every user on every device. Our cutting-edge privileged access management solution seamlessly integrates with any tech stack, preventing breaches, reducing help desk costs, and ensuring compliance. Trusted by millions of individuals and thousands of organizations, we are the industry leader in password management, secrets management, privileged access, secure remote access, and encrypted messaging. Learn more about us at [Company Website].
About The Role/Team
Join an elite team of highly skilled marketing professionals and play a pivotal role in ensuring that all market-relevant content reaches our customers effectively.
You’re the Right Fit for This Role If You:
Are a Champion of Customer Success: You love taking ownership in developing and executing effective, scalable cross-sell, and upsell campaigns targeting our global customer base to maximize the utilization of our solutions.
Drive Growth: You're eager to accelerate expansion pipeline growth by developing and maintaining a global customer marketing campaigns calendar, and executing weekly programs across email, paid media, paid social, and site optimization/updates.
Empower Our Team: You're passionate about creating and distributing sales enablement collateral, including call scripts, battle cards, data sheets, pitch decks, and incentives for our global Customer Success team.
Communicate Effectively: You bring hands-on experience in delivering monthly customer communications such as newsletters, release notes, and webinar promotions.
Collaborate Across Teams: You're excited about working cross-functionally with Product Marketing, Channel Marketing, Customer Success, and Demand Gen to ensure that all market-relevant content is surfaced to customers in the right way.
Enhance Customer Experience: You can balance and support the Customer Experience teams to build out scalable education programs, reducing 1-to-1 support and improving customer lifetime value.
Requirements
Minimum of 2+ years of experience in a customer marketing or campaign role.
Previous B2B Experience Is Required.
SaaS company experience is strongly preferred. Security and/or Networking (IT/technology industry) experience is a plus.
Experience running multi-channel marketing campaigns and an understanding of customer journey mapping.
Familiarity with B2B marketing tools (Salesforce, HubSpot, 6Sense, LiveStorm).
A self-starter attitude and team player, able to accept direction and work independently.
A positive attitude with adaptability in a fast-paced work environment. Experience in agile work environments is a plus.
Results-oriented with strong communication and collaboration skills.
Strong attention to detail.
Benefits
We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.
Medical, Dental & Vision (Inclusive of domestic partnerships).
Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life.
Voluntary Short/Long Term Disability Insurance.
401k (Roth/Traditional).
A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.).
Above-market annual bonuses.
We are an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Employment Type: Full-Time
Salary: $ 9.00 35.00 Per Hour