Customer Experience Specialist Advisor (Remote)

For over half a century, Cordis has stood apart as a global leader in breakthrough cardiovascular and endovascular solutions. Today we are on a new journey—one where we are empowered to steer our way forward together as an independent company. We’re driven by our mission and guided by our values to impact millions of lives and broaden access to life-saving technology in over 65 countries. Our global community of passionate innovators, engineers, medical professionals, manufacturing experts, and dedicated professionals make a difference worldwide. We are the people behind the people who keep saving lives.

The Customer Experience Specialist Advisor Role is the primary point of contact responsible to US Customer Support Escalation process to provide solutions that elevate the Cordis Customer Experience.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)