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Remote Fmla Customer Experience Specialist Jobs

Cx Education Specialist (Customer Experience Trainer) - Remote ($36800.00 - $46000.00 / Year)
By Talentify.io At United States
Experience with remote or online education
Inform CX managers of trainee progress and gaps in knowledge.
Work closely with management to determine training, growth, and quality initiatives based on audit findings.
Experience creating presentations and facilitating educational experiences
Customer Experience (CX) Education Specialist,
Engaging presentation skills and the ability to keep a room upbeat and lively even when the topics might not be.
Fmla Specialist Jobs
By Tilt At , Remote $60,000 - $75,000 a year

Day-to-day, you will get your hands dirty by:

You’re a great fit if:

Remote Entertainment Experience Specialist
By Vacation Memories At Miami, FL, United States
Bachelor's degree in Event Management, Entertainment, Marketing, or a related field (or equivalent experience).
Strong project management skills, including organization, planning, and attention to detail.
Proficiency in event management software, multimedia tools, and other relevant technologies.
Collaborate with cross-functional teams to conceptualize, plan, and execute innovative entertainment experiences that align with our brand identity and objectives.
Develop a deep understanding of our target audience and market trends to tailor entertainment offerings that resonate with diverse demographics.
Coordinate with external partners, vendors, and artists to source talent, props, and equipment needed for successful entertainment experiences.
Customer Experience Specialist (Remote)
By Corix At , Charlotte
Management maintains the right to assign or reassign duties and responsibilities at any time.
Contact center related experience is preferred. Knowledge of commonly used concepts, practices and procedures relating to customer service is helpful.
Customer Experience Specialist (Remote) located in Charlotte, NC
Apply tariffs, and rules and regulatory requirements for all states, as required.
2 -3 years of customer service experience
Paid Time Off and Holidays : We offer 18 days of PTO and 11 paid holidays,
Customer Experience Specialist - Remote | Wfh
By Get It Recruit - Marketing At Buffalo, NY, United States

Join a thriving financial technology company at the forefront of credit card marketing and services. We specialize in providing credit card solutions for individuals with varying credit histories. ...

Customer Experience Professional- Remote
By Lowe's At , , Tx
Provides adequate information and explanation to customers regarding products, offerings, services, pricing information, and all other customer questions
Leverages problem solving skills and remains calm under pressure to resolve increasingly complex problems
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Customer Experience Professional- Remote
By Lowe's Companies, Inc. At Texas, United States
Provides adequate information and explanation to customers regarding products, offerings, services, pricing information, and all other customer questions
Leverages problem solving skills and remains calm under pressure to resolve increasingly complex problems
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Customer Experience Specialist & Health Enthusiast - Remote | Wfh
By Get.It Recruit - Administrative At Austin, TX, United States

We're on the lookout for a dynamic and passionate Customer Experience Specialist to join our Remote Health Team. If you're a health enthusiast with a knack for delivering exceptional customer ...

Customer Experience Specialist - Remote | Wfh
By Get.It Recruit - Administrative At Nashville, TN, United States

Join our dynamic team at a leading, innovative service provider in the industry! As a Customer Experience Specialist, you'll play a crucial role in providing exceptional support to our clients, ...

Customer Experience Specialist (Remote)
By Thomas & Company At Nashville, TN, United States
Identify and escalate priority issues to management, while maintaining a professional demeanor at all times with inbound callers
Equivalent combination of education and experience will be considered
Use Zoom to interact with your teammates, management, and other departments
Manage high volume of inbound calls, chats, and emails with efficiency and accuracy
1-2 years' experience in a Call Center role
Customer service chat experience is a plus
Customer Experience Manager - 100%Remote
By Infor At United States
Knowledge of Infor Products and software lifecycle - Human Capital Management, Supply Chain Management or Finance are examples
Experience managing critical customer issues with senior management
Experience in the following areas: account management, project management or implementation management experience in the software industry with executive levels
Experience as a Customer Success Manager or comparable role
Experience working in a service within the software or high-tech industry
Experience with Problem Solving and Agile methodologies to quickly identify issues and determine next steps
Customer Experience Specialist - Remote
By APEX Race Parts At Pleasanton, CA, United States
Experience with Sanity content management is a plus.
Use our project management tools to stay organized and to collaborate with coworkers, especially Fitment Experts, Fulfillment and Production teams.
Comfortable with telecommuting and skilled at staying focused and motivated from home.
Help create a white glove customer experience by creating new articles and guides related to all APEX post-sale customer matters.
Demonstrable experience providing excellent customer service via phone, email, and other communication methods.
Track experience isn't required, but a passion and understanding of the motorsports world is a big plus.
Customer Experience Process Manager -Remote
By Carrier Enterprise At Charlotte, NC, United States
Strong analytical skills and applied knowledge of problem solving
Documenting and maintaining all Customer Experience processes in a digital repository and assists in the development of training material
Salesforce or similar CRM experience
Minimum of 5 years of relevant experience in e-commerce, customer service or operations discipline
Minimum 5+ years of demonstrated experience leading and facilitating continuous improvement initiatives
Skilled in organization, prioritization and attention to detail
Online Customer Experience Team - Remote
By DriveTime At Glendale, AZ, United States
Pay: $20/hr. remote. plus benefits after 30- days, voted Best Place to Work!, advancement opportunity at 6-months and more!!
Set the first impression that will illustrate the type of buying experience the customers want and respond accordingly.
Ensure a successful transition of the customer to a retail location for the finalization of the sales experience.
Tuition Reimbursement. We encourage growth and development, not only in your career with us but also your formal education.
Benefits like 401(k), company paid life insurance, short and long-term disability.
HIRING NOW!!! remotely in Arizona and Texas. classes starting every 2 wks.
Ifp Customer Experience & Engagement Project Manager- Remote
By The Cigna Group At , Hartford, 06152, Ct $82,900 - $138,100 a year

Job Summary: The Individual & Family Plan Customer Experience & Engagement project manager will be responsible for designing and leading end-to-end customer experience and engagement projects, ...

Director Marketing & Customer Experience- Remote
By TE Connectivity At , Harrisburg, 17111, Pa $166,000 - $249,000 a year
Previous influence management experience is required.
Excellent interpersonal, organizational, leadership and project management skills.
Strong reporting and analytics skills with ability to synthesize complex data points into simple, business-focused recommendations. Experience working with external agencies.
Guide and collaborate on the implementation of new capabilities and digital services (including tech stack) to ensure successful adoption.
10+ years’ experience in B2B Strategic Marketing, CX or digital marketing.
Experience across multiple commercial functions directly or through significant influence initiatives.
Customer Experience Specialist Advisor (Remote)
By Cordis At , Miami Lakes, 33014, Fl
Create Monthly Analytics to drive the completion of revenue transactions, error resolution and overall US Customer Distribution Revenue Order Management Health.
Bachelor’s degree in Business Management, Information Technology, Computer Systems, Industrial Engineering, or related is required for this position or similar.
5+ Years in Commercial Operations, Customer Support or similar job-related experience is preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Act as the Cordis Point of Contact for account issues via escalations.
Work directly with customers to resolve and root cause systemic disputes and or inconsistencies in billings, confirmations, invoice delivery or returns.
Online Customer Experience Team - Remote
By DriveTime At Phoenix, AZ, United States
Pay: $20/hr. remote. plus benefits after 30- days, voted Best Place to Work!, advancement opportunity at 6-months and more!!
Set the first impression that will illustrate the type of buying experience the customers want and respond accordingly.
Ensure a successful transition of the customer to a retail location for the finalization of the sales experience.
Tuition Reimbursement. We encourage growth and development, not only in your career with us but also your formal education.
Benefits like 401(k), company paid life insurance, short and long-term disability.
HIRING NOW!!! remotely in Arizona. classes starting every 2 wks.
Online Customer Experience Team - Remote
By DriveTime Automotive Group, Inc. At , Mesa, 85209, Az
Pay: $20/hr. remote. plus benefits after 30- days, voted Best Place to Work!, advancement opportunity at 6-months and more!!
Set the first impression that will illustrate the type of buying experience the customers want and respond accordingly.
Ensure a successful transition of the customer to a retail location for the finalization of the sales experience.
Tuition Reimbursement. We encourage growth and development, not only in your career with us but also your formal education.
Benefits like 401(k), company paid life insurance, short and long-term disability.
HIRING NOW!!! remotely in Arizona. classes starting every 2 wks.
Full Time / Customer Experience Specialist (Remote)
By Talent RISE At Houston, TX, United States
Collaborating with cross-functional teams to improve the customer experience
Strong interpersonal and communication skills
Remote work from anywhere in the USA
Providing exceptional customer service via phone, email, and chat
Resolving customer inquiries and complaints
Managing and tracking customer orders and shipments

Are you looking for a unique opportunity to make a real difference in the lives of customers? We are seeking a Remote FMLA Customer Experience Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing guidance on FMLA policies and procedures. If you have a passion for customer service and a commitment to excellence, we want to hear from you!

Overview The Remote FMLA Customer Experience Specialist is responsible for providing exceptional customer service to clients and employees who are in need of Family and Medical Leave Act (FMLA) services. The specialist will be responsible for responding to inquiries, providing guidance and support, and ensuring that all customer needs are met in a timely and professional manner. Detailed Job Description
• Respond to customer inquiries and provide guidance and support regarding FMLA services
• Ensure that customer needs are met in a timely and professional manner
• Monitor customer accounts and ensure that all customer requests are handled in a timely and accurate manner
• Maintain accurate records of customer interactions and transactions
• Provide customer feedback to management and make recommendations for improvement
• Assist with the development and implementation of customer service policies and procedures
• Assist with the development and implementation of customer service training programs
• Assist with the development and implementation of customer service metrics
Job Skills Required
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of FMLA regulations and procedures
• Proficiency in Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• At least two years of customer service experience
• Knowledge of FMLA regulations and procedures
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of FMLA regulations and procedures
• Knowledge of customer service metrics
• Knowledge of customer service software
Job Experience
• At least two years of customer service experience
• Experience in a remote customer service role
• Experience with customer service software
Job Responsibilities
• Respond to customer inquiries and provide guidance and support regarding FMLA services
• Monitor customer accounts and ensure that all customer requests are handled in a timely and accurate manner
• Maintain accurate records of customer interactions and transactions
• Provide customer feedback to management and make recommendations for improvement
• Assist with the development and implementation of customer service policies and procedures
• Assist with the development and implementation of customer service training programs
• Assist with the development and implementation of customer service metrics