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Customer Experience Specialist Jobs

Cx Education Specialist (Customer Experience Trainer) - Remote ($36800.00 - $46000.00 / Year)
By Talentify.io At United States
Experience with remote or online education
Inform CX managers of trainee progress and gaps in knowledge.
Work closely with management to determine training, growth, and quality initiatives based on audit findings.
Experience creating presentations and facilitating educational experiences
Customer Experience (CX) Education Specialist,
Engaging presentation skills and the ability to keep a room upbeat and lively even when the topics might not be.
Customer Experience Specialist Jobs
By Stanley Automotive At Eastland, TX, United States
Social Media Skills is a plus!
Customer Service Experience is a Plus
Are you looking for more than a JOB?
Do you desire an opportunity to CREATE a great life for yourself?
We are dedicated to investing time and resources in our people.
Earn up to 19 days of Paid Time Off,
Associate Customer Experience Specialist
By Calm At United States
1+ years of experience in customer support for a product or service that involves a software offering or platform
Ensure each user’s support experience is of the highest possible quality through providing timely, personalized, efficient, and empathetic replies
Write internal and external knowledge base articles as well as canned responses to common inquiries both proactively and as assigned
Has exceptional written and verbal communication skills with a solutions-oriented approach
Is able to turn a negative customer experience into a positive through effort and consideration
Strong problem solving skills, with the ability to think creatively and logically to resolve customer issues
Customer Experience Specialist, Performance Apparel
By TRUEWERK At Denver, CO, United States

Job Description We’re looking for a passionate, product-oriented Customer Experience Specialist in the Denver, Colorado area with a strong respect for the skilled trades to be an advocate for our ...

Customer Experience Specialist Jobs
By TeamSnap, Inc. At , Remote $21.63 - $23.56 an hour
Delivering a “WOW” customer experience through slack, email, chat, and phone, to internal and external customers
Providing collaborative support to internal partners and peers through slack and knowledge sharing
A positive attitude, ready to offer help and support in a friendly and professional way
Experience providing customer support at TeamSnap and ability to navigate customer issues and internal tools seamlessly
An excitement to help customers find solutions and learn about our product to identify their best experience
Excellent communication skills, verbal and written
Customer Experience Specialist - Us Pacific Time Zone
By Aura At , San Francisco
Offering App, Frame or WiFi troubleshooting
2+ years of customer service experience in a similar support environment.
Experience with customer service software (Zendesk, Freshdesk, Salesforce, etc).
Have an impact and take on new responsibilities as you and the company grow.
Pre-sales queries about our product range
Explaining product features and usability
Customer Experience Specialist 2 - Pcc (Updated Work Location)
By Principal Financial Group At , Des Moines, 50392 $18.39 - $27.80 an hour
Handle complex product calls, emails or chats and resolves situations real-time while building foundational financial knowledge.
Demonstrates excellent verbal and written communication skills, including strong typing skills
Correspond with customers via inbound and outbound phone calls or additional channels and provide quality customer service.
Ability to adapt to frequent change, make independent decisions and take ownership to resolve issues
Strong proficiency with business unit products, processes and systems and MS Office and Internet browsers
Ability to handle multiple tasks in a fast-paced environment with attention to detail
Customer Experience Specialist - Retail
By Brooks Sports, Inc At , Remote $18 - $22 an hour
Manage time effectively by prioritizing and multi-tasking
Use daily reporting to manage orders in your territory as needed
Associate degree or equivalent experience preferred
1+ years customer service experience preferred
Knowledge of athletic footwear, athletic apparel, and sports bras preferred
Strong interpersonal skills and the ability to deal with adverse situations positively
Customer Experience Specialist (Remote)
By Corix At , Charlotte
Management maintains the right to assign or reassign duties and responsibilities at any time.
Contact center related experience is preferred. Knowledge of commonly used concepts, practices and procedures relating to customer service is helpful.
Customer Experience Specialist (Remote) located in Charlotte, NC
Apply tariffs, and rules and regulatory requirements for all states, as required.
2 -3 years of customer service experience
Paid Time Off and Holidays : We offer 18 days of PTO and 11 paid holidays,
Customer Experience Specialist - Remote | Wfh
By Get It Recruit - Marketing At Buffalo, NY, United States

Join a thriving financial technology company at the forefront of credit card marketing and services. We specialize in providing credit card solutions for individuals with varying credit histories. ...

Customer Experience Specialist Jobs
By MyBundle.TV At Miami-Fort Lauderdale Area, United States
Analyze customer feedback and develop knowledge base
Experience with streaming apps, TV and entertainment is a plus.
Excellent written and communication skills
Respond to customer emails, engage in live chat sessions
Troubleshoot and resolve customer issues
Represent MyBundle core values in customer interactions
Customer Experience Specialist & Health Enthusiast - Remote | Wfh
By Get.It Recruit - Administrative At Austin, TX, United States

We're on the lookout for a dynamic and passionate Customer Experience Specialist to join our Remote Health Team. If you're a health enthusiast with a knack for delivering exceptional customer ...

Customer Experience Specialist - Remote | Wfh
By Get.It Recruit - Administrative At Nashville, TN, United States

Join our dynamic team at a leading, innovative service provider in the industry! As a Customer Experience Specialist, you'll play a crucial role in providing exceptional support to our clients, ...

Residential Customer Experience Specialist
By ALLO Communications At , Lincoln, Ne $17 - $19 an hour
Provide an excellent customer experience!
1+ Year(s) of previous customer service experience, preferably over the phone.
Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
Process incoming orders for new installation, including provisioning service, scheduling with the customer and completing the billing for services rendered.
Complete change of service requests (open service orders and make changes to accounts).
Receive and initiate calls from/to current customers who are reporting trouble issues. Open trouble tickets & resolve service issues.
Customer Experience Specialist (Remote)
By Thomas & Company At Nashville, TN, United States
Identify and escalate priority issues to management, while maintaining a professional demeanor at all times with inbound callers
Equivalent combination of education and experience will be considered
Use Zoom to interact with your teammates, management, and other departments
Manage high volume of inbound calls, chats, and emails with efficiency and accuracy
1-2 years' experience in a Call Center role
Customer service chat experience is a plus
Employee Experience Communications Specialist, Customer Success
By Afterpay At , Atlanta, Ga
3-5+ years of relevant experience in strategic communications
Strong writing and editing capabilities in AP Style
Experience effectively communicating with technical roles is a plus
Experience in Canva is a plus
Paid Life insurance, AD&D, and disability benefits
Full-time employee benefits include the following:
Customer Experience Specialist - Us Eastern/Central Time Zone
By Aura At , New York, Ny
Offering App, Frame or WiFi troubleshooting
2+ years of customer service experience in a similar support environment.
Experience with customer service software (Zendesk, Freshdesk, Salesforce, etc).
Have an impact and take on new responsibilities as you and the company grow.
Pre-sales queries about our product range
Explaining product features and usability
Customer Experience Specialist Jobs
By A1 Garage Door Services At , , Az
Manage large amounts of incoming phone calls and outbound return calls.
Proven sales and customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively.
Strong knowledge of computer systems and software
Customer Experience Specialist Jobs
By Mud Pie, LLC. At Stone Mountain, GA, United States
Experience in ERP and/or inventory management systems preferred
Strong organizational, problem solving, and time management skills
Leverage ERP and Warehouse Management System for order maintenance
Develop and maintain relationships with customers, buyers, and territory managers
Support territory managers in building, growing, and developing customer accounts
Manage inquiries and resolve concerns
Crm Customer Experience And Solutions Specialist
By CustomerTrax CRM At Minneapolis, MN, United States
Demonstrated excellent written and verbal communication skills with proven client-facing experience.
2+ years of experience managing software implementation, workflows, delivery, and integration projects at a SaaS, CRM or Marketing company .
Strong documentation skills with the ability to create process and systems documentation in a clear, concise, and precise manner.
Experience with paperless processes or e-Sign (Electronic Signature) workflow solutions.
Highly organized with the ability to prioritize quickly and redirect resources when needed by customers and/or internal requirements.
Experience in CRM systems, SaaS, software implementation or a fast-growing startup is preferred.

Are you passionate about creating amazing customer experiences? We are looking for a Customer Experience Specialist to join our team and help us deliver exceptional service to our customers. If you have a knack for problem-solving and a commitment to providing outstanding customer service, this could be the perfect job for you!

What is Customer Experience Specialist Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle customer inquiries and complaints in a professional manner
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to multi-task and prioritize
• Ability to work in a fast-paced environment

What is Customer Experience Specialist Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Experience Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices

What is Customer Experience Specialist Experience?

• Previous experience in customer service or a related field
• Experience in resolving customer complaints
• Experience in providing customer service in a fast-paced environment

What is Customer Experience Specialist Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Identify customer needs and suggest appropriate products and services
• Resolve customer complaints and ensure customer satisfaction
• Monitor customer service metrics and provide feedback