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At New York, United States
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At United States
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By Travel Moore Today
At Evansville, IN, United States
Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Advisor to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!
Overview A Remote Customer Advisor is responsible for providing customer service and support to customers via telephone, email, and other digital channels. They are responsible for resolving customer inquiries and complaints, providing product and service information, and ensuring customer satisfaction. Detailed Job Description Remote Customer Advisors are responsible for providing customer service and support to customers via telephone, email, and other digital channels. They are responsible for responding to customer inquiries and complaints, providing product and service information, and ensuring customer satisfaction. They must be able to quickly and accurately assess customer needs and provide appropriate solutions. They must also be able to maintain customer records and provide feedback to management. Job Skills Required• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work independently
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to troubleshoot customer issues
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a call center environment
• Experience with customer service software
Job Responsibilities
• Respond to customer inquiries and complaints via telephone, email, and other digital channels
• Provide product and service information
• Troubleshoot customer issues
• Maintain customer records
• Provide feedback to management
• Ensure customer satisfaction
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