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Remote Customer Experience Associate Jobs

Customer Experience Associate Jobs
By KIN Apparel At Greater Philadelphia, United States
Strong problem-solving skills and the ability to work independently and efficiently in a remote environment
Develop and execute customer experience initiatives to drive engagement and loyalty, and contribute to the growth of the business.
A minimum of 2 years of experience in customer experience and community, preferably in a startup environment at an e-commerce/DTC brand
Working knowledge of Gorgias, Shopify, Loop Returns, Okendo, Slack, Google (amongst some others)
Excellent communication skills, both verbal and written, with the ability to effectively convey information and resolve issues
This is a great opportunity to join a small start-up and get hands-on experience that will shape your future growth.
Remote (Medical/Healthcare) Customer Experience Agent
By Alorica At United States
Position: Remote (Medical/Healthcare) Customer Experience Agent
Assist customers with issues and concerns they are experiencing during the use of the product and/or service
Document call-related information for auditing and reporting purposes
Maintain and update customer information as necessary
Upsell current customers on new or enhanced services
Location: United States - Work-at-home
Customer Experience Coordinator - Healthcare - Remote | Wfh
By Get It Recruit - Healthcare At San Marcos, TX, United States

Are you passionate about making a meaningful impact on people's healthcare journeys? We are looking for a Customer Care Coordinator to join our team and play a vital role in ensuring that our clients' ...

Associate Analyst, Customer Data (Remote)
By Talentify.io At United States
Excellent project management and coordination skills
2-3 years of experience in data analytics or customer data
2-3 years of SQL experience required; SnowSQL and PowerBI experience preferred
Supporting the ideation, development, execution, and optimization of marketing campaigns
Querying the customer database to compile customer files and analyze test results
Coordinating with cross-functional and vendor teams for flawless campaign delivery
Cx Education Specialist (Customer Experience Trainer) - Remote ($36800.00 - $46000.00 / Year)
By Talentify.io At United States
Experience with remote or online education
Inform CX managers of trainee progress and gaps in knowledge.
Work closely with management to determine training, growth, and quality initiatives based on audit findings.
Experience creating presentations and facilitating educational experiences
Customer Experience (CX) Education Specialist,
Engaging presentation skills and the ability to keep a room upbeat and lively even when the topics might not be.
Customer Experience (Cx) Associate
By Bullpen At Boca Raton, FL, United States
Outstanding time management and organizational skills with an ability to multi-task, prioritize work, manage multiple deadlines, and track deliverables.
You have exposure to or working knowledge of commercial and multifamily real estate finance.
Benefits package offered (health, dental, vision, life, 401(k) matching, employee equity incentive plan)
Exceptional analytical and quantitative skills
Effective presentation and communication skills, with demonstrated ability to work with and communicate at all levels.
Develop & introduce processes, procedures, playbooks, self-serve tools, and more.
Customer Experience Representative (Remote)
By Stanley Black & Decker, Inc. At United States
An Associate’s Degree or three (3) years related sales experience with high school diploma or GED
Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and overall computer proficiency Strong communication skills both written and verbal
Strong attention to detail and organizational skills
Ability to multi-task and manage time in a productive manner
Ability to work remotely with minimal supervision and effectively in a team environment
Previous experience with a CRM, preferably SAP
Customer Experience Associate, Outreach
By Ladder At United States
Experience in sales, account management, or a customer-facing role
Excellent time management and organizational skills
Manage a pipeline of interested customers and tailor your approach and recommendations at scale
Help customers find a life insurance policy by connecting Ladder’s benefits with the customer’s wants and needs
Excellent medical, dental, and vision coverage | We offer competitive healthcare,dental and vision plans for you and your family.
Commuter benefits | When you work from the office, you will receive pre-tax benefits for your commute and free parking.
Associate Customer Experience Specialist
By Calm At United States
1+ years of experience in customer support for a product or service that involves a software offering or platform
Ensure each user’s support experience is of the highest possible quality through providing timely, personalized, efficient, and empathetic replies
Write internal and external knowledge base articles as well as canned responses to common inquiries both proactively and as assigned
Has exceptional written and verbal communication skills with a solutions-oriented approach
Is able to turn a negative customer experience into a positive through effort and consideration
Strong problem solving skills, with the ability to think creatively and logically to resolve customer issues
Remote Call Center Customer Experience Associate ($18.00 / Hour)
By Talentify.io At United States
Opportunity to work remotely from the comfort of your own home
Comprehensive benefits package including medical, dental, vision, and retirement planning
Serve as a product ambassador, educating customers on our offerings
High school diploma, GED, or relevant work experience
Minimum 6 months of customer service or sales experience
Must have high-speed internet connection available at home
Associate Director Customer Experience
By 24 Seven Talent At New York City Metropolitan Area, United States
Experience working with UI/UX designers, product managers, engineers, operations on new concepts and products delivery
Associate Director Preferred Skills & Experience
Develop customer needs and use cases throughout a customer journey & translate customer needs into business requirements.
Understand and interpret customer experience measurements to improve CSAT and NPS scores
Develop roadmap for execution of solutions over a period of time, based on identified requirements
Outline creative briefs to build required content to aid in the customer experience
Remote Call Center Customer Experience Associate
By Cox Communications At , Oklahoma City, 73116 $18 an hour
REMOTE CALL CENTER CUSTOMER EXPERIENCE ASSOCIATE
Call Center Customer Experience Associate - Remote
High school diploma, GED, or relevant work experience
6 months experience providing customer service or selling products and services
6+ months of experience troubleshooting basic hardware, software, and/or connectivity issues
6+ months of experience working in a position that requires meeting sales goals
Customer Experience Specialist (Remote)
By Corix At , Charlotte
Management maintains the right to assign or reassign duties and responsibilities at any time.
Contact center related experience is preferred. Knowledge of commonly used concepts, practices and procedures relating to customer service is helpful.
Customer Experience Specialist (Remote) located in Charlotte, NC
Apply tariffs, and rules and regulatory requirements for all states, as required.
2 -3 years of customer service experience
Paid Time Off and Holidays : We offer 18 days of PTO and 11 paid holidays,
Customer Experience Associate Ii
By CONDUENT At , Somerset, 08873 $17.50 an hour
Demonstrate soft skills to enhance patient experience
Excellent written and verbal communication skills
Ability to learn and administer program Business Rules and associated Standard Operating procedures to support program requirements.
Strong customer service skills with the ability to resolve patient / HCP concerns while maintaining a positive attitude
Can you tell me about the eligibility requirements for this program?
Understand own network environment at home
Customer Experience Specialist - Remote | Wfh
By Get It Recruit - Marketing At Buffalo, NY, United States

Join a thriving financial technology company at the forefront of credit card marketing and services. We specialize in providing credit card solutions for individuals with varying credit histories. ...

Administrative Assistant, Sr. Director, Customer Experience - Remote | Wfh
By Get.It Recruit - Administrative At Miami Beach, FL, United States

Are you ready to embark on an exciting journey where you'll be the driving force behind a Director's success? In this role, your days will be filled with a mix of calendar wizardry, travel ...

Customer Operations Associate I-Remote
By eStaffing Inc. At Georgia, United States

Role requires strong data entry candidate**

Customer Experience Associate Jobs
By Supernormal At New York, United States
2-3 years experience working at a fast-growing startup, ideally in the B2B SaaS space
Excellent communication skills — ideally you’ve written user-facing support and marketing content before
Experience with Intercom — you’ve used it for both inbound and outbound user comms and know how to use it well
A deep willingness to listen to your ideas: how can the customer experience, our product, or our team be better?
Develop and maintain client relations
Identify trends and user pain points and share them with the team
Customer Experience Associate Jobs
By Dagne Dover At , Remote $58,500 a year
Have 1+ year of relevant experience in a customer-facing role; preferably eCommerce within the fashion industry
Full health benefits that are 100% employer sponsored
Handle all customer inquiries, including product advice, order issues, etc
Identify customer needs and help customers navigate necessary platforms
Learn our technology to properly respond to customers
Escalate issues to supervisor as necessary
Training Manager, Customer Experience (Hybrid Or Remote)
By Tomorrow Health At , New York, Ny $120,000 - $130,000 a year
Design an intuitive content management system for tracking our SOPs and job aids, including the maintenance of our knowledge management tool
Be responsible for critical KPIs including: speed to productivity, knowledge management utilization, and classroom engagement
Integrate data and reporting into our training and content management programs, to make informed decisions and measure success
You have 2+ years experience working with Salesforce or other CRMs and managing knowledge bases
You have experience building agile training activities that reinforce learnings and accommodate various learning styles, and optimized for remote learning settings
You have experience equipping other trainers and sharing your knowledge (train the trainer)