Customer Care Representative (Banking/ Treasury/ Financial Domain)

Position: Customer Care Agent (Banking/ Treasury Financial Domain)

Location: Work from home

Must Have :

Customer Care Representative experience in Banking/ Treasury/ Financial Domain

Payments (product and operations), check, wire, ACH, etc.)

Treasury and/or Wealth Management

Profile Summary

Handle customer service inquiries and problems associated with the servicing of company’s client base

Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints

Utilize computer applications to provide professional service

Contact Center Culture Fit:

Proactive and excels at working within a team.

Always ready willing and able to take on extra work and help others whenever needed.

Positively influences team.

Education:

High school degree minimum.

Prefer college degree and above or equivalent work experience.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.