Crm Manager Jobs

CRM Manager, Product

NY, US Remote

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfill this valuable mission. That’s where you come in.

The Challenge to Solve

Empower local business owners by delighting their customers with personalized, multichannel user journeys that increase engagement and keep their customers coming back for more.

The Role

As a member of our Consumer Product team, you would create innovative experiences that are as delightful as they are effective. You would work collaboratively with the Product Manager to define and execute the product roadmap against company goals and realistic timelines. You would help develop and test hypotheses, optimize the experience, and be a driving force for our cross-functional team to identify and prioritize high-impact opportunities. This role would work normal business hours.

The Team

Your day-to-day team would include a collaborative group of Marketing Associates, iOS and Android Engineers, Product Designers, Creative, QA specialists, Analytics and a Product Manager working remotely and in-person at our offices in New York City, Skopje, and Belfast. You would partner with these teams to develop campaigns and increase customer engagement, as well as support new feature launches and development. This role would report to the Consumer Product leadership.

The Winning Recipe

These Are The Core Competencies This Role Calls For

We’re looking for CRM manager who are excited to build world-class products for small business counters.

• Ability to identify trends and patterns to create optimized and personalized consumer journeys
• Experience working with cross-functional teams, especially with creative, design, analytics, and engineering
• Ability to manage timelines, planning, and execution of various multi-channel campaigns
• Demonstrated ability to test and validate various campaigns, features, or ideas
• Experience leading and managing a team
• Experience with product thinking and data analysis, which will be used to inform strategic vision
• Experience and in-depth understanding of multiple channels such as: push notifications, email, and SMS
• 5+ years of experience working in B2B software companies, with at least 2 years of experience working with CRM systems

The Extras

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Weekly pizza stipend (Yes, that’s a thing!)
• 401K matching up to 4%
• Monthly wellness reimbursement/stipend
• Market leading medical, vision and dental insurance
• Flexible PTO

Salary Range: $155k to $170k + benefits.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

The Hiring Process

Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-2 weeks to complete and you’d be expected to start on a specific date.

• Offer
• Application
• Final interview
• 30 minute hiring manager meeting
• Technical interview
• Case study and presentation
• 30 minute introductory meeting

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.