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Senior Crm Manager Jobs

(Senior) Marketing Manager, Crm Lifecycle
By Rakuten Viki At San Mateo, CA, United States
In-depth knowledge in digital marketing, especially in omni-channel CRM/Lifecycle marketing and retention/engagement strategies and personalization tactics
Strong storyteller with experience building compelling and creative campaigns
Excellent interpersonal, presentation, communication, and writing skills
Experience using CRM automation tools (Braze or similar) and analytics & data visualization tools (i.e. Looker, Amplitude)
Prior experience working with international audiences and/or online communities
Own the global strategy, testing and execution for all CRM/Lifecycle campaigns that deliver measurable business impact
Senior Crm Engineer Jobs
By Vibrant At United States

Position Title: Senior Engineer, CRM Salary Range: $92K - $106K Department: Information Technology Reports to: CRM Manager ...

Product Manager, Crm Jobs
By Realtor.com At Austin, TX, United States
Fast learner and self-starter with strong time management skills
Top-notch project management skills with emphasis on driving projects and target launch dates in a collaborative way
Technically savvy - familiar with CRM marketing channels, personalization and database management
Strong analytical skills, including experience with consumer segmentation, tracking results and interpreting key learnings.
Be the CEO of your line of business — manage day-to-day product performance, health and plan the execution of new campaigns/products
Manage marketing ops engineer capacity planning and MarTech data pipeline requests
Senior Strategist, Crm Jobs
By ECCO Select At Greater Chicago Area, United States
The ability to lean into data-driven strategies and executions; communicates regularly with department management and functional users on project deliverables
Understanding CRM technologies and their capabilities in order to build strategy
5-10 years agency and/or client-side experience
Demonstrated knowledge of the advertising industry and trends
Working knowledge of Marketing Automation and CRM platforms
Marketing Automation platform certification a plus
Manager, Crm Jobs
By Saks OFF 5TH At New York City Metropolitan Area, United States
Highly collaborative with excellent project management skills
Support the management of 3rd party agencies and vendors to ensure optimal performance and responsive issue resolution
3+ years of email marketing or CRM experience (retail/fashion industry is a plus)
Prior experience working with ESP is required (Cheetah Digital or another enterprise-scale ESP preferred)
Manage the end-to-end execution of lifecycle marketing communications across email, SMS and Push marketing channels, from concepting to deployment
Work closely with the Sr. Manager, CRM to develop A/B testing and segmentation plans to optimize campaigns across channels
Senior Crm Manager Jobs
By NerdWallet At Miami, FL, United States
Knowledge of and hands-on experience working with multiple ESPs and/or engagement marketing tools
An excellent collaborator, with strong communication and presentation skills whether working amongst peers or in executive interactions
Experienced in all aspects of campaign build, creation, execution, and analysis, able to dive in and help if needed
Experience analyzing data and using insights, market trends, and competitive analysis to inform campaign decisions
This role will be based in San Francisco, CA or remote (based in the U.S.).
Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests
Crm Manager Jobs
By Slice At New York, United States
5+ years of experience working in B2B software companies, with at least 2 years of experience working with CRM systems
Ability to manage timelines, planning, and execution of various multi-channel campaigns
Experience and in-depth understanding of multiple channels such as: push notifications, email, and SMS
Experience with product thinking and data analysis, which will be used to inform strategic vision
Experience working with cross-functional teams, especially with creative, design, analytics, and engineering
Experience leading and managing a team
Senior Marketing Associate, Crm
By Bombas At New York, NY, United States
Project management experience, with the ability to prioritize and manage multiple projects simultaneously
Manage day-to-day operations of calendared emails, automated/triggered (lifecycle, transactional, promotional) emails, and SMS campaigns.
Partner with Search, Social and Offline channel managers to ideate and execute on paid retention campaigns.
Digital product and site merchandising to optimize on-site experience
A fast learner with excellent analytical, conceptual, and problem solving abilities
Excellent collaboration skills, with the ability to work effectively across teams
Senior Manager, Crm Programs
By Expedia Group At Chicago, IL, United States
8+ years’ experience in a Senior Program Management role in consumer tech and/or travel
Build program management talent through mentorship, coaching and professional development
Strong leadership with excellent communication, organizational, and problem -solving skills, who can manage multiple projects simultaneously
Develop and manage multiple programs with budgets, integrated roadmaps, plans and resource needs
Experience leading Program teams through significant change and development
Ability to translate strategy and vision into roadmaps, resource asks & capability requirements
Manager, Crm Jobs
By Saks OFF 5TH At New York, United States
Highly collaborative with excellent project management skills
Support the management of 3rd party agencies and vendors to ensure optimal performance and responsive issue resolution
3+ years of email marketing or CRM experience (retail/fashion industry is a plus)
Prior experience working with ESP is required (Cheetah Digital or another enterprise-scale ESP preferred)
Manage the end-to-end execution of lifecycle marketing communications across email, SMS and Push marketing channels, from concepting to deployment
Work closely with the Sr. Manager, CRM to develop A/B testing and segmentation plans to optimize campaigns across channels
Senior Manager, Crm (Cerave)
By L'Oréal At New York, NY, United States
6+ years of relevant experience in CRM, digital project management, performance marketing
Exceptional end-to-end project management skills. Highly organized
Technical familiarity and experience with back-end technologies and content management systems
Oversee one direct report (Assistant Manager) and day-to-day management of agency partners/external vendors (DDX, SMS, creative, sampling, etc.)
Strong analytical skills and in-depth database segmentation experience
Superb teamwork skills. Ability to partner closely with a large cross-functional group of stakeholders representing various areas of business
Senior Crm Manager Jobs
By hims & hers At United States
Regularly analyze CRM funnel KPI’s to identify opportunities to optimize pre and post-click experiences with cross-functional teams
Manage, mentor, and develop a team of 1 with an opportunity to grow the team
Bachelor’s Degree or equivalent work experience
5-8 years experience in CRM & Lifecycle, subscription experience a plus
Customer-centric mindset with experience using customer insights (qual and quant) to inform business strategy and day-to-day decision-making
Ability to communicate the benefits of strategies to business audiences of all levels
Assistant Manager, Crm, La Roche-Posay
By L'Oréal At New York, NY, United States
Must possess excellent verbal and written communication skills as this role requires collaboration with different teams and management
Share out KPIs, testing results, and learnings with cross-functional teams and management
1-3 years of CRM or other relevant marketing experience
Superb teamwork skills. Ability to closely partner with large cross-functional teams representing various areas of business
Google Analytics and Attentive experience preferred
Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Senior Specialist, Crm Jobs
By Athletic Greens At Chicago, IL, United States
In-depth knowledge of data management principles and practices.
Support Sandbox environment management with adaptability to operate in DevOps/release management setup.
Salesforce Preferred certification(s): Experience Cloud Consultant, Service Cloud, Platform Developer I, Business Analyst, Marketing Cloud Administrator.
Knowledge of security and compliance requirements related to Salesforce, including data privacy regulations and industry standards.
Participate in the evaluation and selection of AppExchange apps and third-party integrations to enhance the capabilities of the Salesforce platform.
3+ years of experience working with Salesforce as an admin/sr. admin required.
Crm Manager Jobs
By LTK (formerly rewardStyle & LIKEtoKNOW.it) At New York, NY, United States
Manage Asana, Airtable, and cross-functional campaign management tools for campaign planning and execution
Bachelor’s Degree in Marketing, Advertising, Business Administration, or equivalent combination of experience and instruction.
6+ years experience in campaign planning for customers. CRM lifecycle marketing preferred.
Experience in the retail, B2C, or 3-sided marketplace industries (such as UBER, LYFT, Doordash, etc) is a plus!
CRM Platform experience in Braze (preferred), Salesforce, Oracle, Hubspot, or similar experience.
Proficient in Lucid chart (or comparability customer journey visualization tools), and conditional “If/Then” statements to build the lifecycle experience.
Bottega Veneta Crm Manager
By Bottega Veneta At New York, NY, United States
Good project management skills including excellent multi-tasking, prioritization and organization
Manage and analyze our customer information within the CRM database.
Manage and execute CRM Budget in collaboration with VP of Client Strategy and Communications
4-6 years direct experience in a similar role in CRM, preferably in a Luxury Company
Experience and understanding of the luxury business and what competitors are doing in terms of CRM activities in store and online.
Direct experience in one to one clienteling and CRM contact strategy activities
Crm Manager - Beauty
By Solomon Page At New York, NY, United States
Experience with Iterable and Bluecore a plus
Previous beauty or luxury retail experience a must
Analyze and report on all campaigns ensuring KPIs are being met, including open rate, CTR, conversion rate, revenue, unsub rate, etc
Crm Manager - Igaming
By Van Kaizen At Greater Philadelphia, United States
Coordinate with Customer Support on promotions and communications to ensure a smooth experience.
Experience with building and optimizing customer segmentation, lifecycle marketing and automation.
Experience in daily fantasy, online sports wagering or online casino’s highly desired
Experience with ESP’s and marketing automation systems required
Proficient in MS Office applications, advanced Excel and Power Point skills a must
As the CRM Manager you will:
Crm Project Manager Jobs
By McBride Sport At New York, NY, United States
Excellent understanding of customer relationship management systems, data transformation and marketing tools
Create, communicate, manage and execute the end-to-end project plan
You MUST have experience with integrating CRM systems ideally within sport however retail, travel, customer facing sectors will be considered
Examples of recent Projects highlighting your ability to manage multiple priorities
Recent B2C industry experience is a non negotiable
Strong scheduling and planning skills
Crm Manager Jobs
By Phaxis At United States
Manage a small team of 2-3
Experience in lead generation, email marketing, SMS, audience segmentation, cohort analysis and marketing automation tools
Proven experience creating high-impact, unique CRM campaigns
Position will be remote and East Coast based
Salary: $110,000 - $120,000 + great benefits including 401K with company match
Create the CRM strategy for the brand for the b2b and b2c markets.

Are you an experienced CRM Manager looking for a new challenge? We are looking for a Senior CRM Manager to join our team and help us take our customer relationships to the next level. You will be responsible for developing and executing strategies to increase customer engagement, loyalty, and retention. If you have a passion for customer success and a proven track record of success, we want to hear from you!

Overview:

A Senior CRM Manager is responsible for developing and managing customer relationship management (CRM) strategies and programs to increase customer loyalty and engagement. They are responsible for developing and implementing CRM strategies to improve customer experience, increase customer retention, and drive customer loyalty.

Detailed Job Description:

The Senior CRM Manager is responsible for developing and managing customer relationship management (CRM) strategies and programs to increase customer loyalty and engagement. They are responsible for developing and implementing CRM strategies to improve customer experience, increase customer retention, and drive customer loyalty. The Senior CRM Manager will work closely with the marketing, sales, and customer service teams to ensure that the CRM strategy is aligned with the company’s overall business objectives. They will also be responsible for developing and managing customer segmentation and targeting strategies, as well as developing and managing customer loyalty programs.

What is Senior Crm Manager Job Skills Required?

• Strong understanding of customer relationship management (CRM) principles and best practices
• Excellent communication and interpersonal skills
• Ability to analyze customer data and develop insights
• Ability to develop and manage customer segmentation and targeting strategies
• Ability to develop and manage customer loyalty programs
• Ability to develop and manage customer engagement strategies
• Ability to develop and manage customer experience initiatives
• Ability to develop and manage customer retention strategies
• Ability to develop and manage customer feedback programs
• Ability to develop and manage customer service initiatives
• Ability to develop and manage customer journey mapping
• Ability to develop and manage customer segmentation and targeting strategies
• Ability to develop and manage customer loyalty programs
• Ability to develop and manage customer engagement strategies
• Ability to develop and manage customer experience initiatives
• Ability to develop and manage customer retention strategies
• Ability to develop and manage customer feedback programs
• Ability to develop and manage customer service initiatives
• Ability to develop and manage customer journey mapping
• Ability to develop and manage customer segmentation and targeting strategies
• Ability to develop and manage customer loyalty programs
• Ability to develop and manage customer engagement strategies
• Ability to develop and manage customer experience initiatives
• Ability to develop and manage customer retention strategies
• Ability to develop and manage customer feedback programs
• Ability to develop and manage customer service initiatives
• Ability to develop and manage customer journey mapping

What is Senior Crm Manager Job Qualifications?

• Bachelor’s degree in marketing, business, or related field
• 5+ years of experience in customer relationship management (