Coordinator - Medical Staff: Mpc-Mrh - Administration

Summary

Performs diverse duties under minimal supervision to support the Medical Staff, Department Leadership, and Hospital Administration, establishing procedures and systems to ensure compliance with Medical Staff Bylaws, Rules and Regulations, The Joint Commission standards, and other regulatory agencies.

Detailed Responsibilities

• Provides administrative support to Medical Staff Leadership and management which includes but is not limited to meeting agendas, minutes, timelines, and follow-up; as needed.
• Manages the functions required to support physician leaders in the evaluation and decision-making process for privileging of the organized Medical Staff at the hospital level.
• Manages emergency department call schedules, identity proofing, and identification badges for the Medical and Allied Health Staff.
• Manages the Focused Professional Practice Evaluation (FPPE) for Initial Applicants, Additional/New Privileges, Returns from Leave, etc., in compliance with The Joint Commission standards.
• Receives and screens department visitors and telephone calls, handles general inquiries, and routes inquiries to the appropriate individual when necessary.

Essential

Competencies and skills:

• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
• DEVELOPS RELATIONSHIPS: Builds positive and productive business relationships with individuals and groups.
• ORGANIZATION SKILLS: Organizes work to achieve maximum efficiency.
• WORKLOAD MANAGEMENT: Manages completion of work assignments based on priority and due dates.
• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.

Education

Essential:

• High School Diploma or Equivalent

Credentials

Education equivalent experience:

Essential

Other information:

Complexity of Work: Requires critical thinking skills, strong interpersonal skills, demonstrated verbal and written communication skills, decisive judgment, and the ability to work with minimal supervision. Must be able to balance multiple priorities, work in a stressful environment, and take appropriate action. Works independently in a fast-paced environment, with keen attention to detail, and maintains confidentiality. Proficiency with Microsoft Office Programs (Word, Excel, & PowerPoint).

Required Work Experience: One (1) year of experience in a healthcare or managed care setting.

• Certified Provider Credentialing Specialist (CPCS) from National Association of Medical Staff Services (NAMSS) Preferred.

Essential

Working conditions:

• Depth Perception 60.00%
• Potential Electric Shock 40.00%
• Wet or Slippery Surfaces 20.00%
• Audible Speech 60.00%
• Sitting 60.00%
• Lifting or Carrying 0 - 25 lbs Non-Patient 40.00%
• Repetitive Movement Hand/Arm 60.00%
• Kneeling 40.00%
• Domestic Animals 40.00%
• Squatting 40.00%
• Standing 60.00%
• Keyboard Entry 60.00%
• Dust 40.00%
• Potential for Physical Assault 20.00%
• Reaching 40.00%
• Climbing 20.00%
• Hearing Acuity 60.00%
• Bending and Stooping 40.00%
• Seeing - Near 60.00%
• Pushing or Pulling 0 - 25 lbs Non-Patient 40.00%
• Distinguish Color 60.00%
• Computer Monitor 60.00%
• Walking 60.00%
• Seeing - Far 60.00%

Organizational Profile

Memorial Primary Care (formerly known as South Broward Community Health Services) centers are an integral part of Memorial Healthcare System, dedicated to providing high-quality, cost-effective, patient-centered primary care. We have multiplw locations throughout south Broward County, and our highly skilled team of healthcare professionals works to meet each patient’s healthcare needs in a friendly and culturally sensitive environment.

Located in Hollywood, West Hollywood and Dania Beach, the centers offer a variety of vital programs which include disease management and pediatric services, as well as Mobile Health Centers for both children and adults.

In addition, we have Memorial Outpatient Center in Hallandale offering high-quality medical and health-related services such as mammography, bone density testing, EKGs, CT scans, Ultrasound, nuclear medicine, an adult day care center and a senior resource center.

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.