Staff Assistant Jobs

Description
JOB OVERVIEW:
The Staff Assistant role is responsible for providing specialized administrative support and assistance to their Physician. The Staff Assistant performs a variety of clerical and administrative duties related to the delivery of patient care, including answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other duties as required in a fast-paced, customer-oriented clinical environment.
Essential Functions Include, But Are Not Limited To

• New Patient Interviews, Data Entry and Appointment Confirmations
• Oversee flow of Physician correspondence, requests for patient medical information and test results to be reviewed by Physician
• Posting of all Surgery Charges and providing copy of OP report to the Billing Coordinator
• Surgery Authorizations and Scheduling
• Work with Billing and Collections Dept. (review EOBs, data entry issues etc.)
• Maintain files and Medical records
• Assist Physician in MMI/PPI ratings
• Oversee Physician's schedule (eg. Clinic, surgery, meetings, ER call, and time off, etc.)
• Oversee Receptionist Area on clinic days (eg. Patient flow, posting clinic charges, etc.)
• Assist Physician with Coding
• Oversee medical records
• Manage individual Physician activities (re-credentialing, meetings, attorney conferences and depos, directly allocated payables, personal calls, mail, new applications, seminar courses, CME and travel)
• Prepare the hospital list for ER call Physician
• Prepare Office Charts for clinic
• Train and Supervise receptionist
• Assist the Physician with Patient calls (eg. Medication, questions, PT, disability forms, etc.)
• Coordinate Preparation of Pre-Op Orders
• Arrange payment plans for patient balances
• Schedule Tests (eg. MRI, EMG, Arthrograms, etc.)

Requirements
QUALIFICATIONS/LICENSE:
None
Education
High School Diploma or equivalent
Experience
Minimum one year customer service experience in a medical office environment preferred but not required
Skills

• Ability to multitask
• Proficient with computer skills including experience with practice management software desired.
• Excellent communication skills, both verbal and written.
• Excellent customer service skills.
• CPT codes and ICD-10 coding
• Comfortable working in fast paced environment.
• Teamwork

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

• Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms.
• Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
• While performing the duties of this job, the employee is regularly required to talk and hear.
• Occasionally lift and/or move over 15 pounds.
• Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Fine hand manipulation (keyboarding).
• Travel may be required to existing or new TOI locations.

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