Coo Jobs

THE BRAND

Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants worldwide we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations.

POSITION SUMMARY

The COO is a central leader and will oversee all aspects of Jean Georges Management operations for 7 owned and operated restaurants and support departments (i.e., finance, legal, marketing, retail, IT) and ensure that company standards and reputation are maintained, including a successful relationship with Howard Hughes Corporation. This role will direct the daily running of the various F&B venues, subsidiary entities, and successful growth of the organization. This individual will be responsible for budget administration, training, developing, and implementing operating policies and procedures while ensuring environmental compliance and all other related duties. Relationships with the local community and brand excellence are of paramount importance.

ESSENTIAL JOB RESPONSIBILITIES:

• Facilitates/assists in capital planning for new equipment and/or remodeling.
• Manages business in a manner consistent with standards and procedures while building sales, customer counts, market share, and optimizing profits.
• Oversees management training programs to ensure an adequate number of managers are available internally to sustain growth of organization.
• Manage individual annual overhead budget
• Provide day-to-day support to all venues to ensure quality of operation and consistency of execution.
• Ensures successful implementation of all marketing strategies. Supports and monitors marketing strategies in building guest counts and sales.
• Maintains and Monitors across the operation labor costs, financial controls, security procedures taking appropriate action(s) when required.
• Fosters a collaborative and engaged working environment throughout the company; promoting a team-centric culture that will lead to a positive employee experience.
• Monitors and continually improves performance of the venues and retail through analysis of guest/customer feedback and financial results.
• Train, coach, and develop team on service standards, brand concept, and leadership.
• Responds to guest and employee needs as required, in a professional, prompt manner, finding a balance solution to each.
• Responsible for performance management of direct and indirect reports; ensuring appropriate handling of performance concerns are addressed in a timely, fair, and consistent manner and approach.
• Ensures that all JGM units are in compliance with all local and state laws and have all the required documentation and paperwork.
• Operates ethically to protect the image of the company.
• Oversees and ensures that the management team understands financial responsibilities and overall business strategies by training, coaching, and developing.
• Supports venues in the effort to attract, train, develop, and retain employees. Ensures venues are following company standards for training and development of employees.
• Ensures company policies and procedures, safety and other laws, regulations and requirements are implemented and followed.
• Demonstrates and holds direct reports accountable for acting with the highest levels of professional standards and ensures all employees work within an environment of respect, understanding, inclusiveness, caring and fairness.
• Conducts periodic reviews/walks of inside and outside of venues and retail space, to ensure that they are clean, well-stocked with supplies, and are in good repair as per standards.
• Determines current and future staffing levels and succession planning of managers within area, with the assistance of the head of Human Resources.
• Oversees all aspects of JGM restaurant operations, financial success and profitability, brand integrity, andworkplace culture while ensuring standards of quality and service are maintained.
• Support, drive, and executive business initiatives successfully
• Participates in teams and on task forces as needed.

KNOWLEDGE, EXPERIENCE AND SKILLS:

• Previous experience with luxury or high-quality products highly desired.
• Ability to problem solve; experience in complex, fast-paced environments; experience in multi-store and state environment.
• Entrepreneurial team player who can multitask
• Ability to handle confidential and sensitive information.
• Proven track record of success facilitating progressive organizational development within a growing organization.
• Superior management skills: ability to influence and engage direct and indirect reports and peers.
• Working knowledge of the business processes and system development.Strong customer service background.
• Experience in a hospitality and retail industry required.
• Strong skills managing multiple budgets, and proven ability to train management teams to achieve preset financial goals.
• Computer proficiency with the ability to utilize MS Word, Excel, and Outlook.
• Minimum 10 years’ experience in a senior management role.
• Bachelor’s Degree in related field.
• Strong mentoring, coaching experience to a team with diverse levels of expertise.
• Successful leadership in early-stage pre-opening environment
• Ability to communicate clearly and concisely, both orally and in writing.
• Experience in analyzing financial reports.

PHYSICAL REQUIREMENTS:

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the store.Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
• Ability to stand for the entire workday.
• Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Must be able to lift and carry up to 40 lbs
• Climbing steps regularly.

The base pay range for this position is between $250,000 - $300,000 per annum.The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

Jean Georges Management is an equal opportunity employer.