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Related keywords
- Technical Support Engineer
- Night Shift NOC Engineer
- Remote Technical Support Specialist
- Remote Technical Support Representative
- Remote Customer Technical Support
- Remote Technical Support
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- Controls Engineer Remote Opportunity
- Remote Technical Support Administrator
- Technical Support Engineer Us Remote
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Controls Engineer Night Shift (Walmart)- Technical Support (Remote)
Company | Dematic |
Address | , Grand Rapids, Mi |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-28 |
Posted at | 11 months ago |
Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue.
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
What We Are Looking For:
What we offer:
- Pay Transparency
- Career Development
- Global Opportunities
- Competitive Compensation and Benefits
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Learn More Here:
https://www.dematic.com/en-us/about/careers/what-we-offer
The base pay range for this role is estimated to be $53,000 - $113,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:
What You Will Do In This Role:
- Travel between 20-30% to different customer locations which may include weekends and overtime
- Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
- Participates in the support of semi-complex systems that integrate hardware and software.
- Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
- Provides troubleshooting expertise to Dematic's customers
What We Are Looking For:
- Experience with controls hardware troubleshooting
- Strong verbal and written communication skills
- Bachelor's Degree in a related fie
- Experience with Allen Bradley and Schneider PLC controls platforms
- Strong Customer Service mentality
- Electrical troubleshooting experience
- Ability to work independently and in a team environment
- 1+ year's experience in a related field providing Customer Service Support
Some positions in the U.S. may require vaccination against COVID-19. Where legally permitted or required, offers for such roles are contingent on the candidate providing proof of full vaccination against Covid 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine). Candidates with medical issues or religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
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