Client Service Representative Jobs

Department: Receptionists

Employment Type: Full Time

Location: Austin, Texas

Compensation: $16.00 - $18.00 / hour

Description

We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.

Some of the responsibilities you will own in this role:

• Provide friendly, quality customer care to patients and clients
• Accurately input data into computer software
• Communicate with the doctor and technical staff on the patient's arrival and necessary treatments
• This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
• Answer phones, schedule appointments, and obtain all necessary medical history
• Determine the status of the patient's immunizations and tests
• Process invoices payments
• Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian

Preferred Qualifications

• Must be able to lift 30-50 pounds
• High school diploma
• Weekend availability as needed

Benefits

• Health insurance
• Vision insurance
• Flexible schedules
• Paid time off
• Employee discounts
• 401K with company match
• Training and Career development
• Dental Insurance