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Company

Tesla
Address , Bellevue, Wa
Employment type FULL_TIME
Salary
Expires 2023-10-07
Posted at 8 months ago
Job Description
What to Expect

The Tesla Body Repair Program is seeking a Collision Repair Customer Support Specialist to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Body Shop in all aspects of its Authorized Collision Program.

What You’ll Do
  • Work scheduling maintenance
  • Repair review and delivery
  • Rental coordination and hand off
  • Material and supplies reordering
  • Vehicle arrival preparation
  • WARP and CCC administration arrival
  • Customer communication and expectation
  • Vehicle status updates
  • Liaison between Customer Claim Specialists and the Body Shop
What You’ll Bring
  • Certificate from Vocational School in Collision Repair preferred.
  • Must be comfortable working in a collision shop environment
  • Must be at least 18 years of age
  • Ability to work independently in limited supervision environments.
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
  • Microsoft Office experience preferred.
  • Excellent written and verbal communication skills as well as the ability to follow instructions.
  • Must be willing to train others