Call Center Representative Jobs

Dealership:

Keyes Service Center of Van Nuys - Now Hiring Call Center Representatives!

** Located at Keyes Lexus Van Nuys**

Have you been searching for an EXCITING Career that offers professional fulfilment and GROWTH opportunities? Lithia & Driveway (LAD) is amongst the fastest growing companies in the Fortune 150 with more than 300 locations in the United States and Canada. If you’re ready to ignite your career, we have an opportunity for you in our Service BDC department.

Here's what we offer:

• Full-Time- Shifts we are looking for would be 8:00am – 5:00pm & 8:30am – 5:30pm
• You can earn up to $24.25 per hour (base salary + performance bonuses + weekly/monthly spiffs)
• The opportunity to work with passionate and successful team members in an exciting and fun atmosphere.
• We have competitive benefits that include Medical, Dental, Vision, 401(k) & much more!
• Paid training.

Why is this position open:

• Due to increased business, we continue to ramp up our Service BDC/Call Center personnel to help support over 9 local dealerships in the Van Nuys market…

Requirements:

We’re looking for individuals who love working with the public and can easily deliver an empathetic & compassionate approach. Candidates should possess strong written & verbal communication skills, love the thrill of being challenged to succeed, and enjoy working in a call center environment! This position requires individuals to be self-motivated, persistent, and able to perform at a fast pace. We do not cold call.

• Excellent verbal and written communication skills
• Strong customer service skills
• Previous call center and/or customer service experience 1 year required!
• Proven ability to provide clients with a first call resolution.
• Ability to develop strong client relationships and adjust as needed for each customer.
• Bilingual English/Spanish/Armenian – A PLUS

Apply Today!

The CA base hourly range for this full-time position is $16.04 to $28.00 and is a draw against individually earned commission and performance incentives. The position is also eligible for bi-weekly commission + benefits. Our hourly ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum hourly range for new hire rates for the position.

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in CA role postings reflect the base rate only, and do not include bonus, equity, or benefits.

We offer best in class industry benefits:

• Competitive pay
• Short and Long-Term Disability
• Paid Life Insurance
• Wellness Programs
• Employee Stock Purchase Plan
• Paid Holidays & PTO
• Lithia Learning Center
• Medical, Dental and Vision Plans
• 401(k) Retirement Plan
• Vehicle Purchase Discounts

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.