Business Operations & Data Analyst

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SAP Toastmasters @ NSQ is a leading technology company dedicated to providing innovative solutions in the business operations sector. We are currently seeking a highly motivated and analytical individual to join our team as a Business Operations & Data Analyst. In this role, you will play a crucial role in analyzing and optimizing our business operations and leveraging data insights to drive strategic decision-making.

Responsibilities:

1. Data analysis and reporting: Gather and analyze data from various sources to identify trends, patterns, and insights related to business operations. Develop and maintain reports, dashboards, and key performance indicators (KPIs) to provide stakeholders with actionable insights and drive data-driven decision-making.
2. Business process optimization: Collaborate with cross-functional teams to identify inefficiencies and areas for improvement in business processes. Conduct data-driven analysis to streamline operations, increase efficiency, and optimize resource allocation.
3. Data integrity and quality assurance: Ensure data accuracy, completeness, and integrity by implementing data validation and cleansing processes. Develop and maintain data governance practices to enforce data quality standards and guidelines.
4. Forecasting and demand planning: Utilize historical data and predictive analytics to develop accurate forecasts and demand plans. Collaborate with sales, finance, and supply chain teams to optimize inventory levels, production capacity, and resource allocation.
5. Identify business opportunities: Analyze market trends, customer behavior, and competitive landscape to identify new business opportunities. Provide recommendations for product enhancements, pricing strategies, and market expansion based on data insights.
6. Process documentation and improvement: Document business processes, workflows, and standard operating procedures (SOPs). Identify areas for process improvement and recommend solutions to enhance efficiency, productivity, and customer satisfaction.
7. Cross-functional collaboration: Work closely with stakeholders across different departments, including sales, marketing, finance, and operations, to gather requirements, align strategies, and drive collaborative initiatives.
8. Data visualization and communication: Present complex data findings and insights in a clear and concise manner using data visualization techniques. Communicate results and recommendations to both technical and non-technical stakeholders through reports, presentations, and data-driven narratives.

Qualifications:

• Experience with statistical analysis and predictive modeling techniques.
• Bachelor's degree in Business Administration, Data Analytics, or a related field. Advanced degree is a plus.
• Strong attention to detail and organizational abilities.
• Ability to work independently and in a team-oriented, collaborative environment.
• Strong analytical and problem-solving skills with the ability to interpret complex data sets.
• Proven experience working as a Business Operations Analyst, Data Analyst, or similar role.
• Proficiency in data analysis tools such as Excel, SQL, and data visualization tools (e.g., Tableau, Power BI).
• Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders.
• Solid understanding of business operations, processes, and best practices.

At SAP Toastmasters @ NSQ, we offer a dynamic and inclusive work environment where innovation and personal growth are valued. Join our team and contribute to shaping the future of business operations through data-driven insights and optimization.