Business Intelligence Manager, Operations

Who We Are - MANSCAPED® is a fast-growing consumer lifestyle brand specializing in men’s grooming and personal care products. On a mission to help men level up, MANSCAPED® designs and distributes premium tools, formulations and accessories that introduce a whole new self-care routine for men. MANSCAPED® operates as a truly global omni-channel company, currently available in 38 countries worldwide and counting. With growth like this, we are adding to almost every department at MANSCAPED®! We are a values-driven company with a keen interest in ensuring the success of every employee.

Who We’re Looking For - Reporting to the Director, Supply Chain, we are in search of a BI Manager to support our Operations department. This person will love thinking about and dissecting how a business works and working with data to find the key takeaways. The right person can break down problems, craft hypotheses, use data / insights to test those hypotheses and recommend a path forward?in a way that is easily digestible. This is a global and omni-channel effort (Direct to Consumer, Marketplace & Retail).?This person will advance our modeling and decision support process with the goal of finding the sweet spot that allows us to maximize the customer experience while operating efficiently.

Keys to Success - As a member of the Operations team, success will be measured based on three key actions. 1) Doing your job; setting and meeting appropriate goals that ladder up to the long-term Company vision and the short-term Company targets. You are expected to align on these goals with your manager, and then deliver on them. 2) Doing Your Job, the Right Way; At MANSCAPED® we strive to be ideal team players. That means striving to live up to the Humble, Hard Working & Smart framework. 3) Engaging (in both directions) with Radical Candor in a way that seeks to improve the performance of yourself and the team around you.

Responsibilities:

• Own (identify, maintain, report on) the suite of KPIs for Operations that helps assess the cost trends of key activities as well as tracks the end customer service level of the Direct-to-Consumer business
• Build Microsoft Excel based tools to provide decision support for Supply Chain teams on all topics related to inventory – how much to order, where & when to deploy it, and how to measure the KPIs associated with it
• Collaborate with the Data Warehouse team to identify what raw data must be ingested and how to architect it to be consumable and actionable
• Partner cross-functionally to identify opportunities and then translate into an internal brief and then into an analytical project
• Set goals and drive the overall roadmap for the business intelligence function within Operations and Demand Planning
• Develop consistent approaches and methodologies for data analysis, automate repeatable tasks and drive process efficiencies
• Collaborate with finance, sales channels, demand planning, operations to drive business outcomes
• Translate complex analytics tasks into easily consumable outputs to guide data-driven decisions with various stakeholders
• Contribute to development of models around predictive recommendations, planning forecasts, etc., to support the best decision making within the organization
• Other duties as needed
• Build, maintain, and communicate detailed reporting, dashboards and analysis on key business metrics and challenges
• Use and analyze data from multiple large-scale data warehouses and present strong analysis to a range of business stakeholders

Qualifications:

• Able to perform complex tasks involving datasets and statistics & ability to communicate them clearly
• Bachelor or Masters's Degree in Business preferred
• 4+ years experience in a data-driven business, working in E-Commerce a plus
• Strong experience in finding data insights and providing recommendations to the business
• Exceptional knowledge of Microsoft Excel
• Experienced with Tableau Online and SAS data visualization software a plus

MANSCAPED® Benefits:

• Paid Mental Health Days
• Paid Parental Leave
• Medical, Dental, Vision, HSA + FSA
• Monthly Utility Allowance
• 9 Paid Holidays & Birthday
• Employee Discounts
• 20 Vacation Days
• 40 Hours Paid Sick Leave
• Employee 401(K) Plan
• Life AD&D + LTD Coverage
• Pet Insurance
• Paid Volunteer Time