Business Insurance Client Service Manager (Mma Bouchard)

We are looking for a Business Insurance Service Manager who is responsible for responsible for planning, organizing, staffing and the operating activities of a service team.

Your goals. Your ambitions. Your definition of success. At Marsh McLennan Agency-Bouchard Region, we believe nothing should stand in your way of making these a reality. As a colleague, you’ll get personal and professional development opportunities, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement. We are consistently recognized as a best place to work and a leader in the development of the next generation of insurance professionals. We are proud to be a learning organization which empowers colleagues to teach and be taught. As a result, we have the best insurance professionals in the business.

A DAY IN THE LIFE OF A BUSINESS INSURANCE SERVICE MANAGER:

• Readily accepts implements and supports change initiatives
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Continuous recruitment of new employees through involvement in industry associations, community involvement and promotion of Bouchard Insurance
• Adhere to established operating procedures and work to modify procedures to meet evolving service goals
• Monitor and control staffing, compensation and expenses in support of company financial goals
• Maintain a developmental and challenging environment for all employees through communication of region, departmental and individual goals, creation of quantifiable individual objectives and timely annual reviews
• Identify and develop leaders within our organization
• Support the goals, service standards and business practices of the Agency
• Research, direct and support the use of new technology to achieve departmental business goals
• Identify opportunities for improved sales effectiveness while maintaining superior customer service
• Assists or completes other tasks as directed by agency management

THE IDEAL CANDIDATE WILL HAVE:

• Minimum of 5 year’s Commercial Insurance industry experience to include supervisory/management experience
• College degree; or 5+ years related experience and/or training; or equivalent combination of education and experience
• Working knowledge of Sagitta Agency Management System and ImageRight document management system, or willingness to learn
• Possess skills necessary to communicate with clients, carriers and prospects concerning lines of coverage
• Must be organized with demonstrated skills for effective communication both verbal and written with the ability to influence others
• Florida 2-20 or ability to obtain

WHY YOU’LL LOVE Marsh McLennan Agency – Bouchard Region:

Marsh McLennan Agency-Bouchard Region encourages all its colleagues to pursue dreams without limits. We promote curiosity and creativity. We gain new insight from diverse thinking and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

We further believe a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep colleagues engaged and productive including: health and welfare, 401K, employee assistance program, volunteer opportunities, and other programs. Our organization is no exception.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

At Marsh McLennan Agency-Bouchard Region, your future is limitless. For more information about our company, please visit us at: http://marshmma.com/careers.