Manager, Client Service Jobs

Paycor empowers leaders to develop winning teams. Our Human Capital Management (HCM) software modernizes every aspect of People Management from the way you recruit, onboard, develop, pay, and retain employees. Best of all? Our team is growing, and there’s never been a better time to join! If you love to Think Big, Dream Big, Compete to Win, and thrive in a fast-paced environment, we want to hear from you!

Paycor is a key player in the HCM software as a service market. We build, sell, and service our own proprietary payroll, time, and HR platform. The heart of our mission is to Take Care of the Client First and to Take Care of Each Other so that we can provide an equally rewarding client AND employee experience.

Ultimately, Paycor is in business to make clients’ business easier and that much more productive through the use of technology for back office operations like payroll, time-keeping, and HR administration. We firmly believe in the continuous improvement of our infrastructure, processes, and workflows to ensure we successfully exceed our clients’ expectations. To help us succeed in this mission, we’re seeking a manager to coach and develop our Client Support professionals to provide a world-class service experience to maximize both client and associate satisfaction and retention.

Paycor’s Manager, Client Service is responsible for maintaining Paycor’s reputation for unmatched service through the support of our HCM software applications. This role will specifically support clients using our HR/Benefits solution. Requirements include demonstrated leadership skills, more specifically the ability to lead and influence a team of front-line Support associates to execute on our most critical client objectives and ensure all service outcomes meet Paycor’s and clients’ high quality standards. The Manager’s success is ultimately measured by our clients’ intent to stay because of the service and support they receive from our associates.