Customer Service Manager Jobs
By Penske Motor Group At Round Rock, TX, United States
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Genuine interest in providing an exceptional customer experience.
Excellent communication, interpersonal and organizational skills.
Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey.
What We Have To Offer
Customer Service Manager Jobs
By Robert Half At San Francisco, CA, United States
Track and manage all aspects of asset movement
2+ years of experience in financial services in a support or operations role
For details on salary, benefits and more details, please reach out to Michael Lauer via LinkedIn
Onboarding including processing new account paperwork, ACATs, and wires
Resolve complex client service issues
Create deliverables for the Financial Advisors
Customer Service Manager Jobs
By Office of Hawaiian Affairs At Honolulu, HI, United States
·Communicateeffectively(inwritingandorally)withuppermanagement,peers, subordinates, contractors and thepublic
2.Seven(7)yearsprogressivelyresponsibleworkexperienceinacommunityorganization which involved the gathering and disseminating of information andrelatedmaterialsonawidevarietyofsocial,cultural,historicalandothersimilar topics;andworkingwithindividuals(e.g.,clients,constituents,beneficiaries,customers)Ten (10)yearsofrelated experience ispreferred.
3.Five(5)yearsofexperiencewithworkingwithestablisheddatasystem(s),includingdataentry,documentanddatavalidation,runningreports,makingneeded correction, applying programmatic criteria, making preliminary programdecisions, executinginsystemtasks,etc.
·Manage the design and delivery of advocacy and community developmentprogramsandservices
To apply for this position,Download, complete and submit this fillable application form
along with a resume and cover letter to:
Customer Service Manager Jobs
By ProAmpac At Bowling Green, KY, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Cross Plains, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Rockfield, KY, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Pegram, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Cottontown, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Madison, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At La Vergne, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Allensville, KY, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Joelton, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By GTM Brands At Florida City, FL, United States
Experience in working in a remote setting;
Full time position with monthly salary paid once or twice a month. Salary in USD and based on experience and skill
Experience with goal setting and leading teams
Deliver an inspiring discovery and buying experience with our brands
1-on-1 video interview with Hiring Manager
Fluent verbal and written English;
Product Manager, Customer Service
By Netflix At United States
5+ years of experience in product management for consumer or internal-facing products.
Expand product management responsibility to other tools as business needs present
Help define strategy, capture requirements, clarify prioritization, identify dependencies, mitigate risks and impediments, communicate, and create a roadmap.
Understand differences in support expectations in different regions around the world, and tailor experience accordingly.
Deep focus on delivering a great customer and agent experience.
Demonstrated record of executing projects that measurably improved customer and agent experiences.
Customer Service Manager Jobs
By Televerse Quest At Orlando, FL, United States
Proven experience in a customer service management role
Strong leadership and people management skills
Conduct regular training sessions to enhance the skills and knowledge of the customer service team
Develop and implement customer service strategies and initiatives to enhance the overall customer experience
Excellent communication and interpersonal abilities
Exceptional problem-solving and decision-making skills
Customer Service Manager Jobs
By Americas Gateway - Search & Consulting, LLC At Miami, FL, United States
Building and sustaining long-lasting relationships with new customers based within an assigned sales territory.
Create quotes for clients and activate past accounts via cold calling.
Develop reports, and proceed with data analysis of the information provided by the system or the sales team.
Researching competitors' products and pricing as well as market conditions.
Keeping abreast of the latest industry developments by attending meetings, training workshops, and industry events.
Customer Service Manager Jobs
By Connect America At Marlborough, MA, United States
Planning, organization, and effective time management skills
BS/BA or equivalent related work experience required.
Excellent interpersonal skills; excellent listening skills and approachable style with emphasis on sensitivity to others
Excellent coaching and counseling skills and the demonstrated ability to effectively handle conflict resolution.
Strong analytical skills; creative problem-solver
Strong verbal and written communication skills with the ability to communicate effectively by telephone, email, or internet.
Senior Customer Service Manager
By Minka Lighting, LLC At , Corona, 92880 $5,693 - $12,403 a month
Participating in leadership meetings with management team as a representative for associate concerns, progress, policies, and guidelines
A minimum of 7+ years meaningful work experience strongly recommended
Previous experience with Shoretel, MiTel is a plus
Prior experience with Oracle required
Strong written and verbal communication skills with ability to communicate across all levels of the organization
Day-to-day operations and scheduling of the Concierge Team
Customer Service Manager Jobs
By Greif At , Delaware
Typically possesses a Bachelor's degree and 5-6 years of experience.
Good supervision, problem-solving and planning skills.
Supervises a team of Customer Service Representatives and the daily operations of the area.
Communicates pricing, product information, shipping dates and other appropriate order information to customer to ensure customer satisfaction.
Collects information and creates reports as required.
Addresses escalated and more complex level issues with customers.
Customer Service Manager Jobs
By Mount Vernon Police Department At Los Angeles, CA, United States

As a Customer Service Manager you will lead the delivery functions of our Client Services Group which includes leading team to achieve optimal application processing, exceptional customer service ...

Are you looking for an exciting opportunity to lead a team of customer service professionals? We are looking for an experienced Insurance Customer Service Manager to join our team and help us provide exceptional customer service to our clients. As the Manager, you will be responsible for overseeing the daily operations of the customer service team, developing and implementing customer service strategies, and ensuring customer satisfaction. If you have a passion for customer service and a desire to make a difference, this could be the perfect job for you!

Overview:

The Insurance Customer Service Manager is responsible for managing customer service operations within an insurance company. This includes overseeing customer service representatives, developing customer service policies and procedures, and ensuring customer satisfaction. The Insurance Customer Service Manager must have excellent communication and problem-solving skills, as well as a strong understanding of the insurance industry.

Detailed Job Description:

• Manage customer service operations within an insurance company, including overseeing customer service representatives, developing customer service policies and procedures, and ensuring customer satisfaction.
• Develop and implement customer service strategies to improve customer service operations.
• Monitor customer service representatives to ensure they are providing excellent customer service.
• Train customer service representatives on customer service policies and procedures.
• Respond to customer inquiries and complaints in a timely and professional manner.
• Analyze customer feedback and develop strategies to improve customer service.
• Develop and implement customer service metrics to measure customer satisfaction.
• Monitor customer service trends and make recommendations for improvement.
• Ensure customer service operations are compliant with applicable laws and regulations.
• Maintain customer service records and reports.
• Collaborate with other departments to ensure customer service operations are running smoothly.

What is Insurance Customer Service Manager Job Skills Required?

• Excellent communication and problem-solving skills.
• Strong understanding of the insurance industry.
• Ability to develop and implement customer service strategies.
• Ability to train customer service representatives.
• Ability to analyze customer feedback and develop strategies to improve customer service.
• Ability to develop and implement customer service metrics.
• Ability to monitor customer service trends and make recommendations for improvement.
• Knowledge of applicable laws and regulations.
• Ability to maintain customer service records and reports.
• Ability to collaborate with other departments.

What is Insurance Customer Service Manager Job Qualifications?

• Bachelor’s degree in business, management, or a related field.
• 5+ years of customer service experience.
• 3+ years of management experience.
• Experience in the insurance industry.
• Knowledge of customer service software and systems.

What is Insurance Customer Service Manager Job Knowledge?

• Knowledge of customer service operations.
• Knowledge of customer service strategies and procedures.
• Knowledge of customer service metrics.
• Knowledge of customer service trends.
• Knowledge of applicable laws and regulations.
• Knowledge of