Benefits Specialist Jobs

Purpose:

The Benefits Specialist provides customer service and benefits program support for the administration of all Floor & Decor benefits, wellness, flexible spending and health savings accounts, leaves of absence, voluntary programs, and the 401K retirement plan. The specialist interacts with associates, managers, HR/payroll/IT/legal/finance, etc. and third-party vendors to administer all health and welfare and retirement programs including, but not limited to, medical, dental, vision, life insurance, COBRA, and wellness initiatives while ensuring programs comply with laws and regulations as well as F&D policies and procedures.

Minimum Eligibility Requirements:

• Knowledge of retirement programs
• Attention to detail and analytical skills
• Knowledge of health and welfare programs
• Knowledge of applicable benefit laws (COBRA, HIPAA, ERISA, and FMLA)
• Customer service orientation and skills to cope with and resolve interpersonal conflict under stressful situations with sensitivity and assertiveness
• Critical thinking and problem-solving skills
• Mathematical skills
• Excellent interpersonal skills
• Knowledge of wellness programs
• Skill and ability to clearly and concisely communicate verbally and in writing
• Intermediate or expert level proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
• Ability to organize and prioritize duties and responsibilities
• Professional certification in benefits (CEBS) and/or human resources (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.
• Bachelor’s degree and 10+ years of experience with employee benefits and retirement programs required
• Ability to maintain confidentiality and operate with discretion
• Must have experience with Leave of Absence programs.
• Experience with Workday or other HRIS system

Essential Job Functions:

All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.

• Effectively supports the centralized leave of absence team with any Benefits related inquiries
• Provides reporting support as needed for billing, invoicing, leadership dashboards, case management, etc.
• Serves as the first point of contact for associates benefit inquiries and questions about plan design and program changes
• Understands and ensures compliance with ACA, COBRA, HIPAA, and ERISA regulations
• Works closely with Payroll on associate benefits deductions and invoices
• Responds to error reports from third-party vendor integration files
• Interprets and applies benefits plans and policies to resolve individual benefits claims
• Reviews, assesses and provides guidance and direction to resolve inquiries within benefit program guidelines
• Advocates wellness program initiatives and other associate engagement strategies
• Executes quality assurance testing of new processes, performs quality checks of benefits-related data
• Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information
• Monitors COBRA and health savings plan enrollments through third-party vendor
• Collaborates and coordinates with other team members to share knowledge, provide functional support and ensure continuity of services
• Communicates with new hires regarding benefits and wellness programs and enrollment through such communication channels as telephone, email, virtual and/or on-site meetings (e.g., annual open enrollment health fest meetings and wellness initiatives)
• Assists with new hire orientations, annual open enrollment and other benefits campaigns
• Performs other duties as assigned to meet the needs of the business
• Drafts communications and provides feedback on content created by other Benefits teammates & stakeholders
• Monitors, reviews and handles benefit enrollments and escalations, qualified life events & 401K inquiries via internal and external portals and systems

Working Conditions (travel & environment)

Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• Relocation opportunities across the country
• Bonus opportunities at every level
• Career advancement opportunities
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.