Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Some similar recruitments
Provider Enrollment Specialist Jobs
Recruited by Methodist Le Bonheur Healthcare 8 months ago Address , Memphis, 38104
Program Specialist 2 - Enrollment Services
Recruited by Seattle Community Colleges 8 months ago Address , Seattle, 98122
Student Enrollment Services Specialist
Recruited by Collin County Community College 8 months ago Address , Plano $33,985 - $39,083 a year
Verification Specialist, Medicaid Jobs
Recruited by UF Health Shands Hospital 8 months ago Address , Gainesville, 32610 $16.55 - $19.18 an hour
Member Enrollment Specialist Jobs
Recruited by Oshi Health 9 months ago Address Fort Worth, TX, United States
Benefits Specialist Jobs
Recruited by J. Sutton Financial 9 months ago Address Houston, TX, United States
Vendor Onboarding Specialist Jobs
Recruited by Prudent Technologies and Consulting, Inc. 10 months ago Address Irving, TX, United States
Vendor Implementation Specialist Jobs
Recruited by Elevance Health 10 months ago Address Austin, TX, United States
Benefits Specialist Jobs
Recruited by Brookhaven National Laboratory 11 months ago Address , Upton, 11973, Ny
Benefit Verification Specialist Jobs
Recruited by Cardinal Health 11 months ago Address , , Tx
Enrollment Services Specialist Jobs
Recruited by Georgia State University 1 year ago Address , Atlanta, 30303, Ga $42,000 a year
Benefits Specialist Jobs
Recruited by Floor & Decor 1 year ago Address , Atlanta, 30339, Ga
Student Advocate & Pre-Enrollment Specialist
Recruited by University of Memphis 1 year ago Address , Memphis, Tn $50,000 - $55,000 a year
Enrollment Specialist - National Remote
Recruited by UnitedHealth Group 1 year ago Address , Dallas, 75202, Tx $16.00 - $31.44 an hour
Enrollment Specialist Jobs
Recruited by Year Up 1 year ago Address , Dallas, Tx

Enrollment Specialist Jobs

Company

Hawaii Medical Service Association

Address , Honolulu, 96814
Employment type FULL_TIME
Salary
Expires 2023-10-17
Posted at 8 months ago
Job Description

Job Summary

**Hybrid Work Environment - Must reside on Oahu **

The purpose of this job is to assist in the monitoring, reporting and quality assurance of all enrollment related activities in Internal Operations to ensure we meet all employer group contract obligations as well as department objectives. The Specialist is responsible for the most complex transactions and issue management. This typically involves a greater knowledge base and ability to conduct relevant research, collaboration with other areas and requires a high understanding of data flow processes between HMSA and other parties.

The Specialist must also identify processing issues and collaborate with others to gain operational efficiencies while developing new or maintaining and improving existing workflows that will help to improve the experience for our customers. Through concierge service, the Specialist will play a big part in providing our members with access to a sustainable and quality health care system that improves the overall health and well-being of our state.

Exempt or Non-Exempt

Non-exempt

Minimum Qualifications

  • Associate's degree and two two years of work experience or training; or equivalent combination of education and related experience.
  • Problem solving skills
  • Effective verbal and written communication skills
  • Basic knowledge of Microsoft Office applications. Including but not limited to Word, Excel, Outlook, and Power Point.

Duties and Responsibilities

  • Act as a point-of-contact and subject matter expert. Communicate with vendor and internal stakeholders to quickly and accurately obtain or provide information regarding enrollment related inquiries accurately, professionally, and timely. Remain apprised of electronic enrollment processes, transactions, and potential operational issues in order to effectively resolve issues and/or provide input on internal and cross-departmental projects.
  • Work to gain operational efficiencies by identifying and resolving system-related data flow discrepancies. Investigate transactions that did not go through the processing system by completing research and correcting errors within expected standards of performance for quality and timeliness. Process all levels of membership changes and/or complex transactions that involve special handling. This duty requires having an effective working relationship with our vendor partner and an elevated understanding of the end-to-end processes between our employer groups, electronic platform vendor, and HMSA.
  • Assist with preventive maintenance by analyzing and logging potential processing issues and root problems. Manage open issues from identification to resolution and closure. Synthesize relevant data to recommend viable solutions and workarounds and train the necessary individuals on the approved workarounds.
  • Collect, analyze, and utilize data and feedback to identify opportunities to improve the relationship between the business and the other entity. This will include direct communication and participation with the Vendor Management Office (VMO) and Transformation Management Office (TMO).
  • Performs all other miscellaneous responsibilities and duties as assigned or directed.