Benefits Specialist - Tap/Strap & Dual Appointment (Hybrid)

Provide plan administration, participant communications, and customer service with regard to the various employee and retirement benefits plans of the Institute (medical, dental, vision, flexible spending, disability, life insurance, and retirement). Duties involve the resolution of administrative issues, vendor interaction, and problem-solving. This position will interact on a consistent basis with campus HR representatives, employees, vendors, other USG benefit administrators, and GTHR staff. This position typically will advise and counsel: employees. This position will supervise: NA.

TAP/STRAP

Dual Appointments

1. Coordinating and facilitating the completion of the Dual Appointment Agreement Form.

2. Collaborate with other USG Dual Appointment Coordinators and Accounts Payroll to ensure programs are administered per USG policy.

3. Responsible for tracking, follow-up, and retaining records of Dual Appointment agreements between Georgia Tech employees and other USG institutions.

Job Duty 1 -
Administer the benefits programs of the organization

Job Duty 2 -
Interact with carriers and vendors regarding plan administration provisions

Job Duty 3 -
Consult and research benefit policies for employees

Job Duty 4 -
Assist employees with the appeal process

Job Duty 5 -
Remain informed of current Federal and State guidelines and update policies and procedures to reflect the guideline.

Job Duty 6 -
Investigate and resolve individual benefits issues or questions as required

Job Duty 7 -
Escalate and advocate for employees related to specific benefits matters

Job Duty 8 -
Reconcile pre-tax benefit spending account contributions

Job Duty 9 -
Remain current on all plan provisions and changes as they occur; analyze relative to current plan offerings

Job Duty 10 -
Perform other duties as assigned

Required Experience

Three to four years of job-related experience

Other Required Qualifications

Broad-based benefit plan administration experience

Educational Requirements

Bachelor's Degree in Human Resources, Business Administration, or related field or equivalent combination of education and experience

Preferred Qualifications

Group Benefits Associate (GBA), Certified Employee Benefits Specialist (CEBS) Knowledge of and experience in administration of provisions of USG benefits plans

Hourly Range: $22.12-$30.09/hr

Job Grade: A7

SKILLS

This job requires an advanced working knowledge of the content and provisions of employee benefit plans (medical, dental, vision, flexible spending, disability, and life insurance), including vendor administration practices and processes. Additionally, skills in plan interpretation, customer service, communications, quantitative analysis, problem-solving, and strong ethics and discretion are required.

Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.

This is not a supervisory position.
This position does not have any financial responsibilities.
This role is considered a position of trust.
This position does not require a purchasing carnd (P-Card).
This position does not require a security clearance.

Location: Atlanta, GA

Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening