Benefits And Compensation Administrator

With more than 20 years of experience, CivicPlus has earned the trust of over 12,000 customers, their 100,000+ local government users, and their 340 million+ residents in the U.S. and Canada alone.

Since 2011, CivicPlus has been named by Inc. Magazine as “One of the Fastest-Growing Privately Held Companies in the U.S.”

Are you looking for your next exciting career opportunity? Then look no more- you found it! We are expanding our enthusiastic Human Resources team and we are excited to add new teammates!

The Benefits & Compensation Administrator will be responsible for the day-to-day administration of CivicPlus’ health and welfare benefit programs, 401(k) retirement plan, and compensation program.

We’re excited to hire a new Benefits & Compensation Administrator who can:

• Conduct day-to-day support and administration of health & welfare benefit programs, 401(k) retirement plan, and compensation program
• Communicate compensation and benefit programs, policies, and initiatives by developing presentations, maintaining Internal Knowledge Base content, leading meetings, preparing announcements, and responding to related inquiries
• Maintain benefits and compensation policies, procedures, and related documents to ensure regulatory compliance and adherence to current best practices

Benefits:

• Complete monthly benefits plan billing, benefits accounting, and reconciliation
• Manage communication with insurance broker to administer all benefit and wellness programs
• Coordinate logistics of benefit, wellness, and financial program activities, i.e., scheduling, employee events, compliance and policy training, open enrollment, and employee communications
• Recommend improvements to employee benefit administration and programs taking into consideration regulatory requirements, competitive advantage, employee acceptance, employee interests and cost
• Ensure retirement plans meet ERISA regulations and comply with organizational standards and budgetary restrictions
• Work with the Director of People Operations to analyze employee benefit data and trends
• Identify areas of process improvement around benefit programs (and other related processes such as, the internal HR ticketing system, leave of absence, new hire onboarding, and collaboration with the payroll team)

Compensation

• Assists in the selection of independent third-party salary surveys. Manages participation and data submissions
• Develops communications plans, tools and materials to increase the understanding of current and new programs
• Owns and maintains up-to-date compensation data and ranges in compensation software
• Coordinates compensation processes that include annual merit increases, salary and bonus planning
• Manages the development, implementation and administration of compensation programs
• Provides relevant data and support to assist leaders in pay decisions, policy interpretations, and job evaluations
• Designs the basic compensation structures in the organization (grading system, job evaluation system, job description policy, promotion policy, etc) aligned with CivicPlus compensation philosophy, culture and core values
• Ensures compensation policies and practices comply with relevant laws and regulations
• Assist Director of People Operations in updating the compensation strategy and philosophy and building a global program around them
• Prepare and participate in salary surveys and monitors salary survey data to ensure corporate compensation objectives are achieved
• Assists in developing and administering annual merit and incentive programs

There is no perfect candidate, but we are looking for:

• Must be able to meet deadlines in a fast-paced environment
• 3+ years of experience working with benefits and compensation
• Experience with UKG Ultipro and Payscale is a plus
• Advanced skill level with Microsoft Excel
• Ability to work effectively within a team and in a remote setting
• Global or international work experience – CivicPlus operates in the US, UK, Denmark, and Australia
• Bachelor’s degree in relevant field or equivalent experience

*Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!

Meet the team:

You’ll be joining a diverse team where you will collaborate in an open and inclusive environment. We invest in opportunities, such as our Red Carpet rollout and Buddy system during onboarding, to build employee connections and accelerate belonging, and you will experience that everyone is valued and there is a curiosity around you as a person!

We love having company events where our coworkers all across not only the US, but globally, can get together, learn more about each other, and have fun! For example, our Great Work Place Committee hosts a fun filled week of Halloween festivities in October that includes: Halloween Trivia, a Costume Contest, Pumpkin Decorating Contest, and more!

In addition, we have active committees in which you can directly participate or enjoy the activities they arrange including: Community Engagement (philanthropic), ERG (employee resource groups), DEIB (Diversity Equity Inclusion & Belonging), and Great Work Place (plan fun virtual & in-person events).

Never heard of CivicPlus?

CivicPlus® delivers technology solutions that enable local governments to optimize the experience they deliver when interacting with residents. Over 12,000 local governments use our solutions when serving their 340 million residents. We deliver the industry’s first and only Civic Experience Platform. It enables local governments to drive more revenue, operate more efficiently, and generate positive recognition for the many services they provide every day.

We partner with thousands of municipal leaders who want to improve service delivery but struggle with budget, department, and technology constraints. Consequently, residents misperceive that their municipality uses outdated processes and is difficult to work with.

CivicPlus is the only government technology company exclusively committed to empowering local governments to efficiently operate, serve, and govern through the use of our innovative and integrated technology solutions built and supported by former municipal leaders and award-winning support teams. As a result, Local governments who partner with CivicPlus create positive civic experiences and build resident trust and appreciation.

PLEASE NOTE: CivicPlus is unable to sponsor visas at this time. You must be a US Citizen or Permanent Resident authorized to work in the US.

All applicants will be subject to a background and reference check.

Equal Opportunities

CivicPlus is an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve and we recognize that diverse and inclusive teams lead to more innovation and better financial returns. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.