Associate Relations Specialist Jobs

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Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies.

Position Description:
We are looking to hire an Associate Relations Specialist where you will be responsible for the communication, guidance and education of core and common Associate Relations (ER)/HR policies. You will provide support and consultation that champions our company purpose and values while maintaining a focus on risk mitigation. Individuals within this position have an adaptable approach in order to consult with various levels of leadership throughout the organization. This position acts as an independent, confidential resource providing analysis of facts, conclusions and recommendations as appropriate.

As an objective and trusted advisor for new and seasoned managers, the Associate Relations Specialist will seek to resolve matters quickly and, effectively while preventing escalation or the risk of potential liability.

• Regularly report on and analyze employment data
• Partner with line managers to resolve associate issues such as performance concerns, absenteeism, leave requests and policy enforcement
• Maintain knowledge of legal requirements and employment legislation affecting human resources functions and ensure policies, procedures and reporting are in compliance
• Travel Required: 20+% of the time, travel throughout the geographic area and may require overnight stays. Travel to the Field Support Center (Huntersville, NC) and other destinations as required.
• Act as liaison with and trusted advisor to ATD associates at our US locations, address general associate-related questions and respond to daily inquiries regarding policies, procedures and programs
• Schedule and participate in associate exit interviews
• Provide counseling and coaching to managers and provide guidance related to associate conflict resolution, disciplinary action and/or termination
• Conduct fair, neutral, timely investigations while applying company policies and federal/state regulations and procedures

• Expertise in, and proven experience and working with, FMLA, COBRA, HIPAA, PPACA, ADAAA
• At least 3-5 years of relevant associate relations/work experience in human resources role
• Capacity to work in a timely and organized way to meet mandatory deadlines
• Bachelor’s degree in human resources, business administration, or related discipline from four-year college or university required
• Strong attention to detail and consciousness in managing confidential information
• Strong organizational, analytical, and negotiation skills
• Superior interpersonal and strategic communication skills
• Strong knowledge of Microsoft Office and HRIS systems
• Entrepreneurial attitude, spirit and drive
• Talented multi-tasker with ability to work in team and independent settings
• Able to build credibility among senior management and peers
• Creative approach to problem solving