Associate Manager, Global Investor Services

Job Classification:

Investment Management - Investment Operations

PGIM Real Estate – Associate Manager, Global Investor Services

GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

Our Vision

At PGIM, we care about our employees, and we are committed to seeing them succeed. We provide our employees with access to professional development and support to help drive their success and ability to innovate.

What You Will Do

The U.S. Investor Services group, a division of PGIM Real Estate, partners with PGIM Real Estate’s asset managers, marketing representatives, fund operations, senior management and other groups to provide portfolio managers, our clients, their consultants, and prospective clients with high quality reporting & marketing service, with accurate and timely information and analysis that is transparent and is easy to interpret.

The U.S. Investor Services Group is seeking an Associate Manager, Investor Services, which will be based any one our PGIM offices. This position provides an opportunity to gain experience in a myriad of areas in support of PGIM’s commitment to provide best-in-class client service. The U.S. Investor Services Group has a broad mandate and the successful candidate will have the opportunity to grow and advance within the organization and to specifically learn about the real estate industry, work closely with fund portfolio teams, and be part of a collaborative global team with direct exposure servicing global institutional investors.

What You Can Expect

• Assist with a variety of special projects and requests for Senior Management.
• Support PGIM Real Estate portal
• Track, oversee and validate the third-party administrator’s quarterly key performance indicator (KPI) for Senior Management reporting
• Data steward for information utilized by Investor Services
• Serve as a liaison with our third-party fund administrator to provide responses to recurring and ad-hoc data requests involving client reporting, investment performance reporting and various other requests from clients and investment consultants
• Provide day to day support to prospective and current clients across several real estate funds
• Manage investor onboarding with Business Development, Legal, Compliance and the Investor
• Coordinate with our third-party fund administrator to provide quantitative responses for Requests for Proposals (RFPs), Requests for Information (RFIs) and Due Diligence Questionnaires (DDQs)
• Strong ability to think strategically and help develop creative solutions and enhancements to better service our clients and consultants
• Complete consultant questionnaires and databases update requests in conjunction with our third-party fund administrator
• Coordinate responses to client requests across Portfolio Management, Business Development, Marketing, Communications, Investor Services and other functional groups

What You Will Bring

• Bachelor’s degree and a minimum of 5 years of experience in client services, investor relations or related function within or supporting the investment management industry
• Ability to work independently with excellent multi-tasking capabilities
• Excellent writing and project management skills
• Experience with MS PowerPoint and Excel and the ability to perform some quantitative data analysis
• Flexibility to work overtime if necessary
• Experience working across functional groups and/or communicating with clients or external partners
• Discretion required in handling highly sensitive and confidential information

What Will Set You Apart

• Experience in Commercial Real Estate
• We know not everyone will meet 100% of the requirements, however we encourage you to apply if you think your skills are a good fit for this role.

What we offer you:

• Tuition Assistance to help finance traditional college enrollment, approved degrees, many accredited certificate programs, and industry designations.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional health, and career development.
• Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
• Retirement plans: 401(k) plan with generous company match (up to 4%) and Company-funded pension plan
• Medical, dental, vision, life insurance and PTO

To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers

Note : Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $ 110,700 to $ 125,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance .

About PGIM Real Estate

With $207.9 billion in gross assets under management and administration ($133.8 billion net),1 PGIM Real Estate provides investors and borrowers access to a range of real estate equity, real estate debt, agriculture, and impact solutions across the risk-return spectrum.

PGIM Real Estate is a business of PGIM, the global asset management business of Prudential Financial, Inc. ( NYSE: PRU ). PGIM Real Estate’s risk management approach, execution capabilities and industry insights are backed by a 50-year legacy of investing in commercial real estate, a 140-year history of real estate financing,2 and the local experience of professionals in 32 cities globally. Through its investment, financing, asset management, and talent management approach, PGIM Real Estate engages in practices that strive to ignite positive environmental and social impact, while pursuing activities that seek to strengthen communities around the world.

About PGIM – Global Asset Management

PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.2 trillion in assets under management as of 30th December,2022. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives.

With a history dating back almost 145 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit PGIM.com

Our Commitment to Diversity, Equity, and Inclusion

Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We do not just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at [email protected] for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:

If you need an accommodation to complete the application process, which may include an assessment, please email [email protected] .

Please note that the above email is solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance.