Investor Relations Product Associate

Alternative Investment Services (AIS) is one of JPMorgan's fastest growing businesses and one of the fastest growing administrators in the market. Today AIS has over $540 billion in assets under administration and custody, over 1,200 employees and offices in New York, Boston, Dublin, Hong Kong, London and Sydney. You will work with the team to provide oversight and leadership for the delivery of IR Ops services to clients across AIS.

Job Responsibilities

• Work on a team of highly dedicated individuals to ensure accurate and timely processing of all Fund and Investor level activity (NAV entry, series consolidation, capital activity, contact/wire updates, etc.)
• Serve as the main contact for a portfolio of clients; answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve inquiries quickly and accurately
• Build relationships with clients, investors, other third parties, as well as with other business groups across JPMorgan and perform completeness reviews in a quality assurance capacity as it relates to investor or fund activity/ changes; ensure all work is 'Always Audit Ready'
• Take on and complete ad-hoc reporting as necessary such as the preparation of board reports, system extracts, K-1 distribution, audit requests, etc.
• Manage the final signoff process for investor transactions and resolve any outstanding documentation, including KYC/AML documents
• Partner within the IR Ops department and across the broader AIS team to ensure the completion of all end-to-end processes in line with JPMorgan Risk Management policies and produce and review client and investor level reporting, such as monthly / quarterly statements, contract notes, order acknowledgements, and regulatory reports
• Perform call-backs as necessary to authenticate clients' and investors' instructions and follow JPMorgan's established processes and procedures and look to modify / iterate processes and procedures to continually improve accuracy, reduce redundancy, and mitigate risk

Required Qualifications, Skills And Capabilities

• Bachelors degree required (business discipline preferred)
• Minimum 3-5 years' experience in the Financial Services industry, preferably with prior experience in alternative funds
• Strong organizational skills with a motivation for impeccable quality
• Team player, professional and proactive approach to work, positive attitude and very strong communication skills both oral and written
• Ability to collaborate, work independently, and solve problems that involve multiple stakeholders
• Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook
• Dedicated to superior client service and able to remain poised under pressure

Preferred Qualifications, Capabilities, And Skills

• Minimum 3-5 years' experience in the Financial Services industry, preferably with prior experience in alternative funds
• Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook
• Bachelors degree required (business discipline preferred)
• Excellent interpersonal skills

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

Brooklyn,NY $76,000.00 - $135,000.00 / year; New York,NY $76,000.00 - $135,000.00 / year; Jersey City,NJ $76,000.00 - $135,000.00 / year