Associate Client Manager (Convenience)

Company Description

Job ID: REFID616425

Location: Irving, TX

Work Schedule: Onsite(2/3 days onsite Client office)

The Associate Client Manager will contribute to their client's satisfaction and engagement through insightful recommendations leveraging multiple complex data sets with an advanced technical proficiency to proactively solve strategic business issues. The ACM's role will include assisting clients with navigating through complex business challenges by providing insightful and actionable recommendations, contributing to overall client satisfaction and engagement, and developing your knowledge of your client's strategic business needs.

Your success in this role will be driven by four key areas. First, accurately diagnosing and decomposing your client's business issues and successfully providing recommendations and insights will demonstrate your thought leadership and analytical aptitude. Second, you will demonstrate leadership of your client stakeholders by building strong relationships. Third understand their strategic goals and actions to deliver on those goals. Fourth, you will demonstrate knowledge of NIQ's tools, data assets, and programs.

All client facing associates are part of the commercial and revenue management process. This includes, but is not limited to, identifying opportunities from client meetings and communications, socializing them to the right client leads, and supporting them so we can act on those opportunities. We are always listening to our clients, assessing how we can help, and driving value add through expanding our engagements and services.

Key career experience(s) and development gained in this role:

• Build internal stakeholder relationships
• Learn our client's business processes and practices
• Develop a richer understanding of NIQ’s business
• Begin your journey as an SME on NielsenIQ products

Qualifications

• Project management skills and ability to manage multiple priorities in complex situations
• Retail or Manufacturing background a plus (Retail Merchandising, Category Management, Operations, etc.)
• Strong analytical aptitude, naturally curious, and lifelong learner. Experience with syndicated data is a plus
• Experience in client service environment ad ability to develop, maintain and grow client relationships
• Highly Proficient in Microsoft Office software
• Skillfully communicate and work collaboratively with internal & external teams
• Experience utilizing multiple and complex data sets through problem-solving and proven project management skills
• Bachelor's Degree Required
• Strong sense of autonomy, urgency, and accountability to delight clients
• Ideally 2 to 3 years experience in related industries which include: FMCG or CPG, Retail, Consulting or Analytics
• Ability to translate data into stories

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.