Associate Client Account Manager Jobs

3-7 years of experience within data analysis, client services, or account management.

Strong organizational and project management skills.

Strong analytical skills and problem-solving abilities; curiosity and drive

Experience and practical application of utilizing longitudinal panel data is highly preferred

Strong presentation skills with a high comfort level presenting to large groups and senior audiences.

Own the budget and day-to-day CSI relationships with key retail partners

Classroom experience and/or a related educational field experience preferred

Effectively communicate new product enhancements and benefits to existing customers virtually

Gather customer feedback to help improve and enhance product offerings

Strong written and oral communication skills

Exceptional critical thinking, research, and problem-solving skills

Rosetta Stone provides an immersive learning experience for 25 languages

Leadership experience, whether through direct management, mentorship, or projects

Collaborate with Account Management and internal departments for dispute resolution

Manage team's KPIs, workload, and performance management

Be responsible for internal stakeholder management

Experience and knowledge of the freight forwarding industry

Provide tasks and responsibilities for team members

Serve as the lead point of contact for all client account management matters

Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Solid experience with CRM software (particularly MS Excel)

Excellent listening, negotiation and presentation abilities

Strong verbal and written communication skills

Manage new account set up requirements including set-up forms, vendor agreements, insurance documents etc.

Work with Product Manager and Sales Support to ensure compliance with all retailer requirements- packaging materials, tickets, packing etc.

Complete retailer-specific requirements such as ecom item info, data entry into vendor portal, item info sheets etc.

Must possess computer skills (Microsoft Office Word, Excel, Outlook, etc.)

Working knowledge of retail math

Vision requirements correctable to 20/20 vision

Strong understanding of WordPress and the overall open source WordPress landscape, including new developments and web hosting offerings.

Demonstrated experience driving upsells and expanding client engagements.

Excellent communication skills; written, verbal, and presentation.

Strong organizational skills that will drive client satisfaction.

A market-related salary based on your experience

We’re a fully remote team with team members located in the US and South Africa.

Education, Experience, Skills and Abilities Requirements:

Assists in manages all policy activity aspects of assigned accounts including endorsements and invoicing.

Cultivates strong relationships with Insurance Company Partners and is responsible for knowing carrier requirements and attributes.

Strong technical knowledge of general insurance market conditions and specific insurance carrier underwriting appetites

At least 3-5 years of related insurance experience, or associated industry experience

Ability to forge relationships with key insurance markets and carrier representatives

At least 15 years of relevant project delivery and program management experience

Secure management commitment and influence/attract key staff for pursuits.

Bachelor of Architecture, Engineering, or Construction Management or equivalent

Strong working knowledge of DOD design and construction requirements and standards

Represent Jacobs to the client in a positive, relationship-oriented, solutions-delivery approach by leveraging the depth and breadth of Jacobs’ capabilities.

Identify, coordinate, and lead capture teams and actively manage and shape proposal development for Federal contracts.

Minimum 2-3 years relevant client-facing, agency experience

Experience in building and optimizing digital and social media plans, particularly focused on influencer marketing

Exceptional communication and organizational skills

We recognize and celebrate each other’s wins, and pick each other up when we stumble (which, spoiler alert: we all do).

Responsible for supporting, managing and executing post-sale influencer campaigns including adherence to campaign timelines and deliverables

Serve as the day-to-day point of contact for influencers and/or key clients, while maintaining strategies to meet brand business objectives

2+ years of client services or account management experience

Customer Records Management: Accurately document and update customer records based on interactions, ensuring comprehensive and up-to-date client profiles.

Inbound/Outbound Support: Manage a high volume of inbound and outbound calls and emails, ensuring prompt and accurate responses to client inquiries.

Excellent communication skills (both written and verbal). Bilingual Spanish is a plus!

Strong follow-up and organizational skills

Excellent customer service skills, Strong phone etiquette with active listening skills

Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations

2-3 years industry experience – CPG, consulting, information, technology, and analytics

Experience working with complex client relationships and client issue resolution

Develop a consultative approach to client business issues, understanding the industry and what issues a client is facing

Lead client presentations with proactive insights and action-oriented recommendations

Drive strategic thought leadership with customers leveraging NielsenIQ tools and assets

1+ year of account management or customer service experience, preferably B2B

Documenting communication with clients in our proprietary database and collaborating with management to tackle existing and anticipated concerns.

Excellent communication and interpersonal skills with the ability to gain the trust of clients

To perform this job successfully, an individual should have knowledge of Spreadsheet Software (Excel); Word Processing Software (Word)

Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon

Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies

Experience utilizing multiple and complex data sets through problem solving and proven project management skills

Project management skills and ability to manage multiple priorities in complex situations

Retail or Manufacturing background a plus (Retail Merchandising, Category Management, Operations, etc.)

3 -5 years’ experience in related industries which include: Consumer Packaged Goods, Retail, Consulting or Analytics preferred

Strong analytical aptitude, naturally curious and lifelong learner. Experience with syndicated/POS data is a plus

Experience in client service environment ad ability to develop, maintain and grow client relationships

3+ years of digital advertising sales experience, managing high value relationships, driving strategic learning agendas and owning client communication.

Highly analytical with experience working with complex performance advertisers needed.

Strong communication skills in person, on the phone, and through email.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Retain, grow and diversify the value delivered to our partners ultimately growing Pinterest revenue as a result.

Build and maintain strong relationships with partners’ teams (executive, operational, creative, measurement and agency), resulting in trusted advisorship.

Impeccable data management and extreme attention to detail.

Manage ongoing sales conversations via email.

3-5 year applicable work experience, ideally in a sales or service role.

Sales prospecting, email marketing, and/or agency experience a plus.

Energetic communication skills, excellent listening skills, strong writing skills.

Have a strong understanding of our client’s products and services.

Experienced Salesforce.com user with proficient computer skills in Excel. Good communicator, able to clearly convey a persuasive rationale

Directly manage a book of smaller, fast-growing accounts to increase their business health; which means maximizing the expansion and renewals rates.

Meet (and exceed) monthly and quarterly targets, focused on growing recurring revenue, reducing contraction/churn, and ensuring renewals

Customer champion, leading the charge to delight our clients and constantly impress them with the way we serve and support them

Excellent at cross-functional collaboration and consultation, developing good working relationships with other teams, and able to balance multiple projects concurrently

Achievement of the monthly, quarterly goals/quota

Experience with Customer Success, Account Manager, or Project Management.

Competitive compensation and robust benefits offering, including 401(k) plan

At least 0-2 years of software Account Management roles required.

Bachelor’s degree in business administration, Finance, or related field preferred

Independent problem-solving skills and adaptivity to change.

Excellent verbal and written communications skills.

Experience utilizing multiple and complex data sets through problem-solving and proven project management skills

Project management skills and ability to manage multiple priorities in complex situations

Retail or Manufacturing background a plus (Retail Merchandising, Category Management, Operations, etc.)

Ideally 2 to 3 years experience in related industries which include: FMCG or CPG, Retail, Consulting or Analytics

Strong analytical aptitude, naturally curious, and lifelong learner. Experience with syndicated data is a plus

Experience in client service environment ad ability to develop, maintain and grow client relationships

To possess the flexibility to take on special tasks as needed, and to provide management with advice based on your experience.

Someone who is starting out on their account management journey and wants a really good career.

Excellent office administration skills, including knowledge of all Microsoft Office products.

They will manage customer expectations and provide exceptional customer service ensuring queries are handled in a timely manner.

Demonstrable administration experience in a fast-paced environment.

What does a great Associate Account Manager do?

Minimum of 4 years of client account management experience

Background in B2B customer service relations and B2B account management

Proven sales record, strong business acumen, and organization skills

Manage and develop sales pipeline, conduct weekly meetings, present quotes, and proposals to existing clients and oversee opportunity follow-ups

Free Fridays! Every other Friday off- PAID!

Competitive Base Salary Plus Commission