Assitant Property Manager For Luxury Ft. Lauderdale Condominium

OVERVIEW:

An Assistant Property Manager is responsible for providing clerical and administrative support to the lead Community Manager(s). The Assistant Community Manager is the liaison to the lead Community Manager(s) and homeowners primarily, but will also occasionally interact with vendors, board members and committee members, as well as onsite staff and staff within the corporate office.

Location: Ft. Lauderdale Beach area

DUTIES AND RESPONSIBILITIES

• Field and respond promptly to the majority of homeowner inquiries via phone, e-mail, work order, letter, and/or in person.
• Assist in preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Assist lead Community Manager in preparing homeowner CC&R violation letter and communicate results of hearings to homeowners within the time frames set by state statues or governing documents as needed.
• Participate in Associa training including Associa University webinars, etc.
• Assist lead Community Manager with processing new homeowner welcome packets, if applicable.
• Assist homeowners with Associa corporate programs (website, portals, etc.) in accordance with lead Community Manager direction, client enrollment, and local office protocol.
• Maintain property files and unit files.
• Assist lead Community Manager in monitoring corporate and client delinquency rates and collections process for account portfolio.
• Prepare newsletters, flyers, and other various documents to inform homeowners of maintenance service or projects, activities, meetings, etc.
• While the list above is an extensive list of job responsibilities, it is expected that the individual in this position is hands on and flexible in performing, assisting, and/or supervising any necessary task that is requested by our client and/or the management agent.
• Assist lead Community Manager with ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary.
• Assist in preparing agendas, update management reports, and compile documents and copies for Board meeting packages.
• Interact with vendors and assist with addressing emergency requests as necessary
• Assist lead Community Manager with issuing of key fobs, pool passes and processing access keys.
• Other duties as assigned.
• Assist lead Community Manager with requests for proposals, repair quotes, insurance notification lists.