Assistant General Manager – Aam Sfm, Llc At Alabama A&M University

ASSISTANT GENERAL MANAGER - AAM SFM, LLC at Alabama A&M University

Sports Facilities Management, LLC

LOCATION: Huntsville, AL

DEPARTMENT: OPERATIONS

REPORTS TO: GENERAL MANAGER

STATUS: FULL-TIME (EXEMPT)

About The Company

Alabama Agricultural and Mechanical University (AAMU) is a historic, student-friendly, and community-focused institution of higher learning. Reflecting on its heritage as a historical black college and university (HBCU) and a traditional 1890 land-grant institution, AAMU functions as a teaching, research, and public service institution, including extension. Founded in 1875 by a former slave, Dr. William Hooper Councill, AAMU is a dynamic and progressive institution with a strong commitment to academic excellence. SFC will be managing operations within the campus at the Alabama A&M event center, Louis Crew Stadium, Clyde Foster auditorium, ARC auditorium, and the Elmore gymnasium.

AAM SFM, LLC at Alabama A&M University is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

Position Summary

The Assistant General Manager is responsible for ensuring all operational standards are achieved on a consistent basis. The AGM will be responsible for the management of the operations of the facility and will lead the prospecting and negotiation of tournament events. Operational responsibilities include but not limited to: guest services, tournament operations, facility & grounds maintenance, creating and executing special events, parking and other park operations. The AGM will also work closely with other departments to manage staff scheduling and training.

Primary Responsibilities Include But Are Not Limited To

• Any additional duties assigned by the General Manager
• Serve as gameday operations lead for home basketball and volleyball games, along with additional events as directed
• Assist with hiring, training, and developing the Events Staff Team Members
• Development of Team Members and operating policies and implementation of all tasks related to operations development
• Assist with creating a positive relationship with our client and all stakeholders
• Assist with human resources duties, including coaching and performance improvement plans, along with recognition initiatives for Team Members
• Obtain and review stakeholder feedback to make operational adjustments that result in improved processes/stakeholder experiences
• Assist with effectively managing pertinent vendor relationships, including negotiating contracts and pricing, along with monitoring quality control
• Assist with creating a culture of accountability which supports organizational values
• Assist with preparing and presenting reports concerning activities, expenses, and budgets, and other items affecting the scope of management duties
• Facilitating interdepartmental collaboration
• Assist with preparing and obtaining approval for the annual budget
• Collaborate with University staff, Sports Facilities Management advisors, and Team Members to discuss issues, coordinate event, and sports schedules to resolve problems
• Analyze operations to evaluate the performance in to meet objectives, and determine areas of improvement or policy change
• Meeting or exceeding operational execution of major business objectives
• Assist with all operational duties associated with the buildings in the management scope to ensure a safe, secure, event-ready, and guest service-focused
• Represent the organization and promote its objectives at official functions, or delegate tasks to representatives
• Implement corrective action plans and schedule trainings to solve organizational or departmental problems

Minimum Qualifications

• Operational knowledge of risk management, team building, and Team Member development
• Experience with University events/college athletics is preferred
• Proven experience in organizing, event production, and logistics of sports events; including but not limited to basketball, volleyball, football, and special events
• Must have a minimum of 3 years of management experience
• Prior responsibility in daily facility management and event execution
• Bachelor's degree in business management, sports management, related field, or equivalent experience is preferred

Travel Requirements

• Limited travel

Working Conditions And Physical Demands

• Will be required to sit for extended periods of time operating a computer
• Ability to travel to national events and regional events
• Must be able to lift 50 pounds waist high
• Office and facility have intermittent noise

Job Posted by ApplicantPro