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Field Service Engineer, Monroeville, Alabama

Company

Landa Digital Printing
Address Alabama, United States
Employment type FULL_TIME
Salary
Category Printing Services
Expires 2023-11-15
Posted at 10 months ago
Job Description

Landa is seeking a Field Service Engineer (FSE) who will be responsible for ensuring optimum customer satisfaction with Landa's Nanographic Printing® presses by providing first-class technical support to Landa's growing customer base and enhancing strong relationships with customers.


RESPONSIBILITIES

· Transfer of technical knowledge to press operators to resolve on-site technical issues

· Escalate complex issues to Landa’s worldwide teams to ensure optimal and effective treatment of customer issues

· Harness technical knowledge of the technical aspects of the presses to maximize both press production and productivity


REQUIREMENTS

· Experience in product support in the graphic arts industry for digital printers or offset presses - an advantage

· Experience in inkjet systems - an advantage

· End to end, highly-skilled technical capabilities and strong troubleshooting skills

· Residence in the United States

· Willingness to extensive travel to customers' sites (~40%)

· Valid driving license