Assistant Director Of Security Operations

Position Summary

The Assistant Director of Security Operations is responsible for managing the safety and security programs encompassing student housing. In partnership with the Executive Director, Senior Associate Director, Associate Directors, other managers, staff, and students, this position assists in carrying out the mission, vision, and values of the Office of Housing Administration and is responsible for supporting and contributing to an atmosphere that facilitates respect, inclusivity, collaboration, and growth.

The Assistant Director of Security Operations is an integral part of the Office of Housing Administration and is responsible for managing the development, strategy, and implementation of safety and security programs and interventions encompassing student housing. Duties include supervision of the Security Operations Specialist, Residential Community Service Officers, and student assistants, routine assessment and auditing of security, including software and hardware, and ensuring all operational safety norms and needs are established and met. This role ensures secure access to residential communities for the 8,000+ academic year residents and 10,000+ summer guests, plus the 300+ staff, vendors, and other campus and community stakeholders. This role is responsible for door alarms, front desk electronic security kiosks, and assistance with emergency management and response within student housing.

The role manages and maintains the Security Asset Managers (SAM and SRP Boxes) within the residential communities. These boxes secure access to building-wide keys and master keys through an electronic key box platform and bedroom-level keyways. The role is also responsible for hiring, training, and managing Residential Community Service Officers (RCSO) in collaboration with University Police. The Housing RCSO program enhances the safety and security of the residential campus community. Additionally, this position is responsible for establishing and maintaining strong campus partnerships to effectively maximize campus security. This position will assist with special events or projects related to safety and security.

This position oversees the CCTV program, including software and camera management. This position is responsible for coordinating all CCTV investigations and ensuring a thorough and timely response to any vandalism that occurs throughout the campus. This will include investigating, researching, implementing billing, and working directly with students on billing outcomes. Additionally, this position will closely coordinate with Housing Facilities Services and Residential Education to track damages and building vandalism.

This is a full-time (1.0 time-base), benefits eligible, at-will position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Work hours are Wednesday – Sunday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Office of Housing Administration (OHA) is a self-funded operation responsible for planning, providing, and administering housing operations, services, and facilities with over 100 employees and over 150 student assistants with an annual operating budget exceeding $128,000,000. OHA provides housing for over 8,500 students in 23 communities with over 2 million sq. ft. of residential facilities. The OHA manages the operation of residence halls, apartments, and conference and event spaces. The OHA supports the educational mission of the Residential Education Office (REO) while providing business operations for all housing-related functions in support of a quality environment to enhance the student educational experience.

Education and Experience

• Knowledge of the principles, practices, and procedures of security and safety, including developing, deploying, managing, and auditing short term and long term security plans and programs.
• Familiarity with of industry safety standards and security requirements including ingress and egress strategies, CCTV regulations and norms, and alarm and annunciator programs.
• Bachelor’s degree or equivalent
• Minimum of three years of increasingly responsible safety or security oversight, may include living on campus at a university or college system, experience managing or overseeing large events, responsibility for safety and security of special events, responsibility for technical or related security devices, hardware, or software.

Key Qualifications

• Higher education experience and understanding of safety and security protocol for large living and residential housing settings preferred.
• Preferred live in and/or live on experience within a housing or residential community setting.
• Knowledge of access control software, hard key management strategies, electronic lock maintenance and management, and wireless lock management.
• Ability to complete and supervise duty rounds during evening hours throughout the housing inventory.

Licenses and/or Certifications

• Valid California Driver's License or the ability to obtain one within 10 days of hire.

Compensation and Benefits

San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes:

• Extensive Leave benefits: 15 paid holidays, 24 vacation days, and 12 sick days per year;
• Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits;
• An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and
• California State University system fee reduction program (fee waiver) for the employee or their qualified dependent

Anticipated hiring range: $85,000 - $95,000 annually

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on May 11, 2023. To receive full consideration, apply by May 10, 2023. The position will remain open until filled.

CSU Vaccine Policy: The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at [email protected].