Background
Founded in 1863, Saint Mary's is a residential campus nestled 20 miles east of San Francisco in the picturesque Moraga Valley. Based in the Catholic, Lasallian and Liberal Arts traditions, Saint Mary's currently enrolls more than 3,100 students from diverse backgrounds in undergraduate and graduate programs. The De La Salle Christian Brothers, the largest teaching order of the Roman Catholic Church, guide the spiritual and academic character of the College.
As a comprehensive and independent institution, Saint Mary's offers undergraduate and graduate programs integrating liberal and professional education. Saint Mary's reputation for excellence, innovation, and responsiveness in education stems from its vibrant heritage as a Catholic, Lasallian and Liberal Arts institution. An outstanding, committed faculty and staff that value shared inquiry, integrative learning, and student interaction bring these traditions to life in the 21st century. The College is committed to the educational benefits of diversity.
Responsibilities
Reporting to the Director of Admissions Operations, the Assistant Director of Admissions Operations provides support in the overall planning, management, and execution of strategy in the area of admissions operations to meet the institutional enrollment goals and targets of the Office of Admissions and the College. TheAssistant Director of Admissions Operations serves as a point of contact for Admission Staff and others throughout the college to support all things related to the Technolutions Slate CRM, and other admission-related technology. This position support admissions operations related to prospect management, application processing, and admitted student enrollment and related qualitative and demographic reports, digital marketing research, related analysis, and assessment. This Assistant Director of Admissions Operations is also the Super User for the CRM (SLATE) and the ERP ( Colleague). This position supports UndergraduateAdmissions and Graduate and Professional Studies programs.
Help execute the day-to-day operations of the Admissions Office, including prioritizing operational and office processes in admissions, including inquiry data entry, creation and maintenance of first year and transfer application files, electronic and printed communications to applicants and potential applicants, handling incoming/outgoing mail projects.Utilizes CRM (SLATE) to maintain standing data and reporting, implement new reporting standards to respond to developing needs. SuperUser for Slate CRM.Develop effective relationships within the Departments, Schools, and other areas of the College, allowing for data sharing and transmission between departments. Maintain a broad knowledge base of the technological developments and trends in the education industry by engaging with hardware and software vendors, attending conferences, and identifying how technology can help meet admissions goals and the College's strategic needs. Succinctly relate the potential impact of those developments on admissions in general to campus constituents.
Execute the smooth data integration and export standards for Colleague and SLATE essential to Financial Aid, Registrar, New Student Programs, CampusHousing, Athletics, Advising and other departments where essential.Build and updates all Slate-hosted applications and forms. Oversees event creation in Slate for quality control to ensure forms, linked communication, and data are accurate. Implement Slate tools that enable the admission staff to manage their territories effectively, efficiently, and strategically. Serves as the point of contact for individual Slate questions. Plans and executes unit integration and end-user acceptance testing, and leads staff in testing systems and updates.Develops intuitive interface designs for end-users, trains staff on the use and optimization of Slate functionality, and leads ongoing training and professional development of users throughout the institution.
- Enrollment marketing data
Collaborate with College Communications to develop and implement ping/UTM marketing tools. Market analysis and ongoing study of prospective student demographics are inherent in this role.Assess the success of initiatives once "live" by creating and analyzing data reports from Slate CRM.Assign geo demographic tags and employ filters to enable targeted outreach efforts (e.g., regular mail; e-mail; Tele counseling, text messaging).Help manage CRM use for enrollment communications, application tracking reports/analysis, and enrollment strategy planning.
Participate in all on campus recruitment and yield events. Provide SLATE support through the tracking of registrants, attendants, and show rates for signature admission events and outreach initiatives (college fairs, high school visits, transfer center visits) in person or virtually. Assure operational support through list generation and other data needs while also engaging with students and parents at the events. Maintain a broad knowledge base about the College, its programs, and opportunities. Maintain a broad knowledge base about general trends in secondary and higher education. Assist with territory assignment and geo market travel coordination.
- Other Duties as Assigned: Help cover admission phone line with rotating schedule when needed.1. Participate in on-campus events, including some evening and weekend programming. Special data analytic projects as needed by the Dean ofAdmissions or Director of Admissions Operation. Represent Admissions inCollege-wide meetings and/or committees as assigned
Qualifications
Experience and Qualifications
Education
REQUIRED: Bachelor's Degree
PREFERRED: Master's Degree
Experience: (years required and applicable field of experience): 2 years of work experience with admissionstechnology (preferred experience with CRM-- SLATE) directly related to student recruitment and admissions.Skills/Abilities: (e.g. computer skills, written & verbal skills, trades, laws, procedures, technical) Strongwritten, oral and interpersonal communication skills. Strong leadership and organizational skills. Ability to work independently Strong analytical skills, attention to detail, and ability to prioritize tasks. Colleague and Slateexperience, or technical expertise in data management, including student information systems and MicrosoftAccess. Advanced capabilities with Microsoft Word and Excel. Demonstrated experience working in highlycollaborative and culturally diverse environments; ability to develop effective relationships with Departments,Schools, and other areas of the College to meet the demands of the position. Demonstrated presentation andfacilitation skills and the ability to work in a team atmosphere.
Other Requirements: (e.g. travel, weekend/evening work) 2 weeks of travel. Evening and weekend workrequired. U.S. driver's license required.
Saint Mary's College provides excellent medical, dental, vision coverage for you and your family, time off, a Tuition Assistance Plan, disability coverage – and much more.
Who is eligible for our insurance under our current policy:
Full Time Benefits: Staff employees who work a minimum of 1,560 hours per year (80% of full time non-exempt and 75% for exempt) and faculty teaching 6 or more courses per academic year.
Eligible Dependents: Legally married spouses / Domestic partnerships registered by the state and Qualifying children (up to age 26)
Participation in the benefit programs begins the first of the month following your date of hire.
Saint Mary's College provides resources to help you balance work & life and encourages healthy living through on campus classes such as yoga, provides faculty and staff access to exercise areas, and provides discounts through our benefits plans. As a member of the SMC faculty and staff you have access to the library, Hearst Art Gallery, as well as discounts to our bookstore, food services, Cultural events and activities on campus and businesses in the Lamorinda Area.
For more information on the Benefits of Saint Mary's College, send your questions to
[email protected].
