Assistant Business Office Manager

Gardens of Oakley is seeking a Assistant Business Office Manager to join our family!

All Your Needs. All Our Hearts.

The Gardens of Oakley is located in the city of Cincinnati, Ohio offering Assisted Living, Memory Care, Short-term Rehabilitation, and Long-term Care. The healthcare center offers care for 200 residents and patients who rely on us for life enrichment and quality of care.

We offer an array of employment opportunities for all types of professional interests. We offer competitive wages and benefits, tuition assistance and professional advancement programs.

We’re honored to serve every one of our 200 residents with the most compassionate care for over 35 years.

Come join our enthusiastic team! It’s not just our promise, it’s our passion.

Your Role In The Company

The purpose of this position is to develop, implement and maintain systems to operate the business office in an effective, efficient manner to operate the facility in a financially sound manner. To maintain admission and financial systems in compliance with federal, state and local requirements.

Elements of the Position

The primary functions and responsibilities of this position are as follows:

• Organize a system for collection of accounts on a regular basis and when delinquent.
• Cross-train in preparation of invoices for payment.
• Maintain accurate, neat, organized files of all business office records so that they may be promptly retrieved.
• Observe facility Residents’ Rights policies and procedures.
• Analyze billings and submit appropriate statements to Medicare, Medicaid, private insurance companies or private paying entities.
• Perform other related duties as directed by the Administrator.
• Communicate and work cooperatively with facility vendors, suppliers and contractors.
• Perform all duties assigned in an effective, timely and professional manner.
• Assume Quality Assurance duties as assigned.
• Verify resident accounts, verify charges and transmit accurate statements in a timely manner.
• Handle correspondence related to business office functions.
• Maintain accurate resident accounts for Medicare, Medicaid and private residents.
• Accept assigned duties in a cooperative manner.
• Maintain an accurate resident census.
• Assist in supervising Business Office functions.
• Cross-train in maintaining adequate supplies and equipment for use in business office.
• Follow up on all account collection procedures.
• Work cooperatively with facility staff.
• Communicate and work cooperatively with fiscal intermediaries, accountants, auditors, cost report preparers and private insurance companies.
• Consistently work cooperatively with residents, residents’ representatives, facility staff, physicians, consultants and ancillary service providers.
• Develop an accurate accounts receivable documentation and retrieval system.
• Interview residents’ representatives to arrange payment methods.
• Reconcile bank statements.
• Keep informed on all local, state and federal requirements related to the business office.
• Secure information on residents’ financial status.
• Assume accountability for all data contained in the employees’ handbook.
• Deposit checks received at facility.
• Observe all facility safety policies and procedures.
• Observe all facility policies and procedures.
• Assist in processing Medicaid applications.
• Prepare and submit reports on a timely basis to the governing body as required and as directed.
• Process Medicaid and other ancillary billing.
• Balance daily receipts.
• Come to work as scheduled and consistently demonstrate dependability and punctuality.
• Evaluate need for and refer delinquent accounts to collection agencies.
• Collect delinquent accounts.
• Pay resident bills out of Resident Trust Fund.
• Compile and maintain accurate statistics as required.
• Come to work in neat, clean attire and consistently present an appropriate professional appearance.
• Assist Business Office Manager in completing Business Office functions.
• File inquiries, reconsideration and appeals, to the appropriate agency or individual(s) for rejected statements.
• Develop an accurate accounts payable documentation and retrieval system.
• Observe infection control procedures.

C ourage and Commitment to Exceed Expectations

O ptimistic about our Future

M otivate Yourself and Others

P atient Hearts Giving Passionate Care

A chieve Success with Integrity

S ervant Leadership, Valued Employees

S trength Through Perseverance

I nspired Excellence

O neness with Teamwork

N urture with Loving Kindness