Area Service Manager- Best Commercial Hvac Company In Texas!!!!!

Overview:Area Service Manager – Commercial HVAC
Reports to: Regional Operations Manager
FLSA Status: Exempt
Irving, TX
The Company
Texas AirSystems is the largest independent HVAC Equipment and Solutions provider in Texas. Our company has grown to five offices and over 400 employees throughout Texas, with headquarters in Irving, next to the DFW airport. We are proud members of ASA, ASHRAE, BOMA, CEF, TEXO & USGBC. We represent over 50 manufacturers, offering innovative systems with a flexibility of equipment and solutions to best match each application. We work with industry professionals and end users from the conceptual stage of projects to provide energy efficient, value‐added solutions to their complex problems
Our overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organization in North America. We believe we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.
The Opportunity
We are seeking an experienced Area Service Manager with leadership experience. This position requires an expert level with performing electrical and mechanical inspection, start-up maintenance on the equipment we sell, repairs, service contract maintenance, project management and leadership responsibilities. This is a full-time opportunity for an energetic go-getter with career growth mindset and desires. An ideal candidate will be customer service oriented, work well with others and has the ability to demonstrate leadership capabilities. Position requires a high level of correspondence with the service leadership team, Project Managers, Service Coordinators and customers. 3 WEEKS PAID VACATION!!!
Responsibilities:Responsible for all aspects of planning, organizing and controlling the service contracts, demand
service and special
projects
Schedules the appropriate technicians based on knowledge, skill set and abilities for the job scope
Assess the skill level of each service technician and utilize our Development Plan Process,
Manufacturer Training and Career Pathing for continued growth, development and engagement
Manage the contract margins to ensure the profitability of each contract and effectively
communicate financial status to the Regional Operations Manager
Ensure customer satisfaction and resolve any issues immediately in the most cost‐effective manner
Maintain existing and new vendor/sub‐contractor relationships; in order to guarantee competitive
pricing and quick turnaround
Provides technical support and service for HVAC service, cooling tower and water treatment
customers to assist them into achieving contract compliance and renewals
Promotes products and services represented by Texas AirSystems
Completes all necessary paperwork, including work orders, service reports, expense reports, call
activity reports and monthly schedules
Provides response to customer complaints and emergencies
Continues to upgrade product/system knowledge to keep up with changing technologies Works closely
with Service Admin and Coordinators to maximize travel time and downtime
Maintain a professional and presentable appearance; along with proficient verbal and written
communication skills Maintain a team driven morale within the service department and promote the
TAS culture
Ability to successfully direct and coordinate the requirements of customers, employees, suppliers,
and service team members.
Builds and maintains an effective service team committed to customer and employee satisfaction and
profitable growth. Flexibility to work overtime/weekends, as required
Regular travel requirements with some overnight travel
Performs other related duties and responsibilities as required or assigned
Qualifications:Bachelor’s Degree in related field or 10-15 years of related experience; or equivalent combination of education and experience in commercial HVAC environment

• Must have valid driver’s license with good driving record
• Electrical or temperature control experience required and EPA Certification Preferred (i.e. HVAC Journeyman, Boiler Operator, Gas Installer, etc.)
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad)
• Experienced and advanced knowledge, skills and abilities with AAON
• Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.

Other Skills & Abilities
Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.
Environmental Requirements
Will be required to work in a field environment, multiple customer sites on a daily basis.
Behavior Skills
Ability to manage people and situations when conflicts arise. Ability to seize opportunities with the drive to complete goals.
Personal and Interpersonal Skills
Ability to establish and grow relationships with customers through effective verbal and written communication. Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appropriate directness and truthfulness. Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings.
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Texas AirSystems is an Equal Opportunity Employment

Job Type: Full-time

Pay: $85,000.00 - $110,000.00 per year

Benefits:

• Flexible schedule
• 401(k)
• Vision insurance
• Tuition reimbursement
• Retirement plan
• Health insurance
• Paid time off
• Life insurance
• Parental leave
• Dental insurance
• Professional development assistance
• 401(k) matching
• Relocation assistance
• Referral program
• Health savings account
• Flexible spending account
• Employee assistance program

Day range:

• No weekends

Shift:

• 8 hour shift

Work Location: In person