Applications Specialist- Spectroscopy Jobs

Oxford Instruments is looking to add a Spectroscopy Applications Specialist to join the Andor team!
This role is based in the Western USA (anywhere West of the Mississippi (California ideally, Texas, Arizona, Ohio, Nevada, etc.) Easy access to major airport required.
About Us
Andor Technology is the global leader in the pioneering and manufacturing of high-performance light measuring solutions, bringing together the latest developments in sensors, electronics, optics and software. Our ground-breaking low light imaging cameras, spectroscopy solutions and microscopy systems are being used to develop cures for cancer, explore deeper into space and examine clean energy sources. We are among the world’s most innovative companies in the Photonics industry, measuring light down to a single photon and capturing events occurring within 1 billionth of a second. With over 70 unique product solutions, 10,000 customers in 55 countries and 15 offices worldwide including China, Japan and the USA, Andor is devoted to supporting the greatest scientific advancements of our age.
We are part of the wider Oxford Instruments Group which also includes NanoAnalysis, NanoScience, Asylum Research, Plasma Technology, X-Ray Technology, and Magnetic Resonance. At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With a sixty-year history, and 14 Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century. This is an exciting time to come join us!
How we work
We’re committed to being the leading provider of high-tech products and services for the world’s most important industrial and scientific research communities. Our people are vital to our success. We strive to offer the opportunities that will attract, motivate and retain the very best talent in our sector. This involves creating an inclusive environment and culture, where difference is valued and people are recognized for what they deliver and bring to the team.
Empowering People to Make a Difference
We don’t wait for change to happen. We enable it. That’s why we aim to create the best working environment and culture for our people to thrive. We share the same goals and value diversity of thought, perspective and experience. With a focus on the ongoing development, engagement and wellbeing of our people, we know we will continue to exceed customer expectations and drive change for the future.
About the Opportunity:
This is an exciting and challenging role, forming part of the Global Applications Team, you have the opportunity to directly impact the success of the Physical Science Business. The Spectroscopy Application Specialist is a dynamic member of our team and is respected as an expert in their field, by both our customers and our sales teams. Through understanding our customer needs and presenting our products you drive increased sales success and help to grow the business and help our customers advance their research. Through participating in external events and generating marketing collateral you expand your influence and grow our presence through a wide range of physical science markets including: Material Science, Chemistry and Plasma Science. You will be instrumental in our technical discussion with customers, fully understanding the customers job to be done, and ensuring that we offer the best solution. This role extends to working with our customers to deliver applications notes and similar marketing collateral. In this position, you are valued as the voice of the customer within the organisation.
Key Responsibilities: Develop the Andor Spectroscopy Business in the Americas Strengthen existing customer relationships and develop new business relationships within the Spectroscopy research community. Work to support US sales team and distributors with technical and application expertise thus expanding the reach and business potential in the spectroscopy market Develop the spectroscopy business, in close collaboration with the local sales engineers Leveraging your business development experience to penetrate new academic and industrial accounts and locate opportunities for research sales Develop and execute a focused physical science competitive account strategy to create new opportunities for Andor Spectroscopy products replacing entrenched competitors Business development strategies should include on-line and face to face meetings, product and applications focused presentations, with appropriate collateral tied to outreach campaigns to enrol interest Cooperate with marketing on suitable outreach, presentations, collaterals, presentations, newsletters and webinars Be the recognised expert in the field of spectroscopy, partaking in proactive customer visits to promote the Andor spectroscopy portfolio, seminars and attendance at suitable conferences Internally participate in Commercial Execution Team activities to assist Product Management in defining and implementing sales and marketing strategies for each solution and service in the spectroscopy portfolio Evaluate product and service offering in terms of customers’ technical needs ensuring customers need is addressed and provided for in conjunction with sales team colleagues Collate customer feedback and report as required Provide product and application training to both sales staff, channel partners and end-users customers Establish and maintain strong industry contacts within spectroscopy community that support both industry knowledge and lead to sales Work with regional staff, HQ and other internal operations to establish a communication path with the customer Attend sales meetings and offer feedback and suggestions to improve product solutions Travel as required to meet and develop sales targets which is expected to be a minimum of 40% of time. Any other duties as may be reasonably required from time to time by your Line Manager.
About the Candidate:
The right candidate for this position will have a graduate Degree or equivalent in a Physical Science Discipline; Chemistry or Physics preferable degree programmes, PHD is preferred. Strong technical knowledge, understanding and application of spectroscopy including at least one of the following optical techniques: Raman Spectroscopy, Luminescence/Photoluminescence/ Fluorescence, Absorption/Transmission/Reflection, Laser-Induced Breakdown Spectroscopy (LIBS), or Optical Emission Spectroscopy (OES)”; 2 years’ experience in sales and/or technical role within a commercial organisation, Experience of using Andor equipment is highly desireable.
Additional Qualifications:
Takes ownership of customer problems and issues, works to resolve them and see them through to resolution.
Establishes relationships with customers and strengthens this through clarity and competence.
Is flexible, does “the right thing” and spends time understanding and meeting customer needs.
Has a positive attitude that fosters a pro-active ethos in the rest of the team
Creates a climate in which people want to do their best.
Is ambitious for the business and the future of Andor Technology.
Takes on challenges willingly and in an assured and confident manner.
Excellent written and spoken English
Explains ‘why’ things are happening, what the impact will be and how each person contributes to the end result
Cascades information to the right people at the right time
Communicates complex information in a way that is easy for others to understand
Delivers effective presentations even at short notice
Ability to travel (up to 40%) Salary: In accordance with California law, the expected annual base salary range for this position is between $100,000 - $120,000. The actual compensation will be determined based on experience and other factors permitted by law. This position is also eligible for a variable 30% commission at plan.
Oxford Instruments Perks and benefits:
Generous benefit packages - We offer our employees competitive health insurance options, including Medical, Dental, and
Vision plans.
Our 401k program has options for saving both pre- and post-tax dollars for retirement.
Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
Holidays - We recognize 12 holidays this year
In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
Professional Development - OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.
Oxford Instruments requires all employees to be fully vaccinated by their first day of work. The Company will consider requests for medical or religious accommodation as required by law.
Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact Human Resources, 978-405-1119.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.
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