Administrative Customer Service Representative

Overview
Have you ever dreamed of being a hero by protecting the world and all (well, almost all) of its living beings? If so, then WE NEED YOU!
Since 1950, Clark Pest Control has made the lives of people throughout California and northwestern Nevada – pest-free, worry-free and just plain better.
We maintain excellence in everything we do, from our first point of contact with our customers, through their customized pest control and lawn care treatments, and then into a watchful continuing care program.  
We'd love to welcome you to our team. We reward our employees with superior benefits and compensation, and provide extensive ongoing training to provide you with the skills to succeed. We believe it's important to invest in your career!
Our careers offer the perfect combination of autonomy, accountability, and camaraderie!
Apply in minutes from your mobile phone!
Responsibilities
We are seeking an energetic and customer-focused Administrative Customer Service Representative to support our teams in the field. The Pest Control industry is not exactly what it may seem. Pest Control is more of a maintenance program to ensure that our customers don’t suffer from reoccurring pest activity. Like electricians or HVAC technicians, our ultimate goal is to ensure the safety and well-being of the customers that we serve.
What You’ll Do

• Providing information about products and services over the phone.
• Uploading termite transaction to the State of California; pouch original to Safety/Risk Department.
• Generating diagrams on Microsoft Visio.
• Typing termite reports and Notice of Work Completion and/or Exclusion.
• Compiling data, scanning, and filing.
• Answering telephones and directing persons and/or telephone calls to the appropriate department or person.
• Entering work orders.
• Receiving and delivering messages verbally and/or in writing.
• Scheduling inspections and/or pest control jobs.
• Collecting past-due receivables.
• Operating computers, electronic calculators, fax machines, copiers and any other equipment used to affect the efficient, timely operation of the branch.
• Resolving customer complaints.

What’s In It for You?

• 401(k) Plan with Company Match
• Life and AD&D Insurance, Voluntary Term Life and AD&D Insurance
• Medical, Dental & Vision Insurance
• Advancement opportunities. We promote from within!
• Paid on the job training
• Employee Assistance Plan
• Pay of $20 per hour!
• Pet Insurance

Qualifications
Learn more about careers with Clark…
What You’ll Need

• High School Diploma or equivalent preferred
• Professional communication skills (verbal and written)
• Microsoft Office experience (Word, Excel, PowerPoint, Outlook)

What’s Required

• Occasionally required to stand, walk and stoop, kneel, or crouch.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• We require the ability to pass a background check and drug screen.  Candidates must meet physical job requirements and safely perform the following job duties with or without accommodations.
• Occasionally lift and/or move up to 25 pounds.

Clark is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities