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Company

Yessio LLC
Address Cedar City, UT, United States
Employment type PART_TIME
Salary
Category Outsourcing and Offshoring Consulting
Expires 2023-09-22
Posted at 8 months ago
Job Description
About Yessio


Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers.


Position Overview


This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for.


At Yessio You'll Experience


  • Office located across from 7800 S. Trax station
  • Employee referral bonus program
  • Family owned business that treats employees like family
  • Performance based incentives
  • Paid training
  • Paid time off (PTO) which is earned starting on your 1st day
  • Weekly coaching sessions
  • Medical insurance
  • Spacious work area and desks
  • Company barbeques
  • A stable employer
  • Personal recognition for a job well done
  • Dental plans
  • Company paid holidays
  • Monthly bonuses
  • Monthly team motivation contests


Job Responsibilities


  • Perform inbound and outbound calls
  • Process customer payments
  • Educate and build rapport with customers
  • Excellent service while achieving quality results
  • Consult with customers to answer customer inquiries
  • Help setup customer accounts and verify banking and employment information


Required Knowledge, Skills And/or Abilities


  • Good attendance and punctuality
  • Basic mathematical skills
  • Self-motivated to improve skills and add value
  • Good communication skills
  • High School Diploma or GED
  • Fluent in English
  • Ability to learn new skills
  • Cheerful attitude
  • Generally computer savvy


Schedule and Hours


  • Flexible work schedules.
  • Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm.
  • Hiring full-time and part-time positions