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Company

Yessio LLC
Address Sandy, UT, United States
Employment type PART_TIME
Salary
Category Outsourcing and Offshoring Consulting
Expires 2023-09-22
Posted at 8 months ago
Job Description
About Yessio


Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers.


Position Overview


This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for.


At Yessio You'll Experience


  • Monthly bonuses
  • Company barbeques
  • Spacious work area and desks
  • Monthly team motivation contests
  • Weekly coaching sessions
  • Office located across from 7800 S. Trax station
  • Performance based incentives
  • Paid time off (PTO) which is earned starting on your 1st day
  • Dental plans
  • Company paid holidays
  • Family owned business that treats employees like family
  • Personal recognition for a job well done
  • Employee referral bonus program
  • Paid training
  • Medical insurance
  • A stable employer


Job Responsibilities


  • Perform inbound and outbound calls
  • Consult with customers to answer customer inquiries
  • Process customer payments
  • Excellent service while achieving quality results
  • Educate and build rapport with customers
  • Help setup customer accounts and verify banking and employment information


Required Knowledge, Skills And/or Abilities


  • Good communication skills
  • Cheerful attitude
  • Fluent in English
  • Good attendance and punctuality
  • Generally computer savvy
  • Ability to learn new skills
  • Self-motivated to improve skills and add value
  • Basic mathematical skills
  • High School Diploma or GED


Schedule and Hours


  • Hiring full-time and part-time positions
  • Flexible work schedules.
  • Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm.