Administrative Assistant - Remote Support

THIS IS A 100% REMOTE ROLE!

A worldwide leader in insurance technology, is currently searching for an Administrative Assistant to provide administrative support in a REMOTE WORK scenario to their Auto Operations team. In this role, you will handle a variety of back office and clerical duties related to the department, creating and maintaining a consistent workflow of jobs into and out of the department. You will be the front-line service contact for insurance companies, and sales staff providing updates for the addition of new products.

What You Will Do

• Review and prioritize correspondence (i.e., insurance manual, bulletin) received from insurance companies
• Performs other duties as assigned by immediate supervisor or upper management
• Maintain list(s) of vehicle information for various applications
• Identifies and communicates possible improvements in the work process for customers and peers
• Be the initial contact person for companies requiring changes or assistance
• Notify insurance companies once changes are released
• Request additional information from insurance companies to clarify as needed
• Send copy of pre-release rate book(s) to companies for testing purposes
• Pursues a program of self-development using selected reading, seminars, and participation in continuing education
• Maintain list of insurance companies and their contacts in the company CSIO Utility
• Initiate jobs in internal utilities and distribute appropriate information to proper department(s)
• Analyze and import vehicle rate group changes

What You Will Need to Be Successful

• Remote Opportunity: Ability to work 100% remotely, or from the Toronto corporate office.

Must have:

• Impeccable written and oral communication skills
• Strong knowledge of Microsoft Outlook and Excel
• Highly organized with excellent Time Management skills

Desired skills (but not required):

• Insurance industry experience
• Familiarity with industry software
• Bilingual in French

Education: Canadian Secondary School Diploma

• We proudly support and encourage people with military experience, as well as military spouses, to apply.